I purchased the Dyson Coanda 2x from the official Dyson website on 22.10.2025. After only 20 days of use, the device has started experiencing several issues, including the motor shutting down on its own, a red warning light appearing, and blowing cold air instead of hot air. I contacted Dyson customer service via video call and clearly showed the malfunction. Although the issue was visible, I was only advised to “place the filter in soapy water,” which is not an acceptable solution for a device used for just 20 days. When I expressed my concern, I was simply told to send the product to the authorized service, and my problem was dismissed. I do not want my 20-day-old device to be repaired or lose its quality. I kindly request a full replacement with a brand-new unit. Customer No: 070WEB01 I kindly request Dyson’s support regarding this matter.
I purchased my Dyson Airwrap hair styler from a Dyson store on September 27, 2025, and it started having problems within the first few weeks. When I turn the device on, a red light flashes on the filter section, and the unit doesn’t work at all. I sent it to the service center, where I was told the ...
On June 6, 2025, I purchased a Dyson Gen5 vacuum directly from Dyson’s official website. During the first use, the under-sofa cleaning attachment broke. Then, after using the device for the second time, I began to experience a constant filter error—it used to run for a long time at first, but now it...
I have been using a Dyson V12 and for the last 15 days I have been experiencing a shutdown problem. Every time I turn the device on, it shuts down by itself after about 30 seconds, which makes it impossible to use the product properly. Because of this problem, I first contacted Dyson via video call....
I own a Dyson V15 vacuum cleaner, and there are only 3 months left on its 2-year warranty. For the past two months, the suction power has significantly dropped, and the filter cleaning warning keeps appearing even after I thoroughly clean and dry the filter for 2-3 days before reinstalling it. I’ve...
I purchased a Dyson Airwrap on November 22, 2024, and it arrived with scratches. When I reported the issue, I was told, "There’s nothing we can do." Since then, the device has been consistently stopping during use. Dyson claimed the filter was dirty, which makes no sense for a product that is only t...
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