I bought a hair dryer as a gift for my wife on 8 May 2023 from the Dyson website. However, on the same day, when my wife realized that she wanted Airwrap, I returned it without opening the box. On May 11, I received confirmation that he had received the attachments. As of today, June 07th, they still haven't made my refund (no payment has been made for 1 month). My payment has not been made yet, I cannot find an addressee to resolve my grievance. Throughout this process, I have contacted customer service a total of 6 times, with each conversation ending in them promising to provide me with updates, but I have not received any follow-up. Not only has my refund not been issued, but I also can't seem to find anyone who can address and resolve my frustration.
I purchased a Dyson Airwrap on February 25, 2025, and returned it just three days later. But weeks have passed, and I still haven’t received my refund. When I contacted Dyson, they claimed that the information I provided at the time of purchase didn’t match the product I returned—so they say they ca...
December 4, 2023, purchased a Dyson Airwrap™ multi-styler product from dyson.com.tr for my daughter's birthday on December 7, 2023. I was informed that the "so-called" courier company, Sendeo, which I had never heard of before and with whom I had no choice in working with, would be delivering the p...
I purchased a Dyson Airwrap in May 2024, but it has a serious manufacturing defect. The attachments do not fit securely, wobble during use, and even fall off, making it not only inconvenient but also a safety risk. For 9 months, I have been unable to use the device properly. Despite reaching out to...
I purchased the Dyson Airwrap on February 10, 2025, expecting the top-tier performance Dyson promises. Unfortunately, it has already started to lose power and no longer functions like it did when I first bought it. On May 2, I contacted Dyson customer service to explain that the device wasn’t perfor...
Comments