I purchased a Dyson Airwrap on February 25, 2025, and returned it just three days later. But weeks have passed, and I still haven’t received my refund. When I contacted Dyson, they claimed that the information I provided at the time of purchase didn’t match the product I returned—so they say they can’t process the refund. This makes absolutely no sense. I have all the correct details and documents on hand.
Now I’m stuck in a ridiculous situation where I have neither the product nor my money (₺). Dyson, where is my refund? This is unacceptable. If this issue isn’t resolved immediately, I will be taking legal action. A company this well-known should not be treating its customers like this.
On June 26, 2024, I placed an order for an Airwrap on dyson.com.tr. On July 2nd, when I called Dyson, I was told that there was no such order and that it would be reviewed and they would get back to me within 48 hours. 48 hours passed, and no one called. I called again and was told they would resolv...
I’m reaching out to address the issues I’ve experienced with purchasing a Dyson Airwrap from Dyson Türkiye. Checking the stock in Antalya has been incredibly frustrating; since the stock isn’t visible on your website, I contacted live support, only to be told I’d need to visit the store physically. ...
I purchased a Dyson Airwrap from Dyson Türkiye, but after receiving it, I decided to return it the very next day. I followed the proper process, and the package was successfully delivered back to Dyson. However, when I contacted customer service, I was told that my return was placed in a queue for i...
I bought a hair dryer as a gift for my wife on 8 May 2023 from the Dyson website. However, on the same day, when my wife realized that she wanted Airwrap, I returned it without opening the box. On May 11, I received confirmation that he had received the attachments. As of today, June 07th, they stil...
I purchased a Dyson Airwrap directly from the Dyson website, but the product had an issue due to a seller-related defect. I sent it to the service center, and the day after it was received, I was informed that my refund would be processed within 14 days. It has now been 17 days, and I have not rece...
Comments