On April 17, 2025, we purchased FILA 1833-3007 sneakers from the Deichmann Viaport Kurtköy store. My 9-year-old son used... them at school during his 4th grade year, and he wore them for a total of no more than 20 days. However, the shoes were severely damaged and fell apart within a month. On May 18,
I recently noticed that the cream-colored shoes I purchased from Deichmann developed black streaks on the inside due to ...the black strip along the inner sole. These marks have caused significant discomfort in terms of both appearance and usability. I submitted the product to your team for inspection
"I only thank the customer representative. I have nothing to say to the company that sells defective goods for the money paid in their stores, or to the cashier and store manager who don't know how to treat customers."
The men's and children's shoes I bought from Deichmann came apart at the gl...ue seams after just one wear. One detached from the sole, and the other fro
"I would have been more satisfied if the store had solved the issue and I didn't have to resort to this channel."
We bought a pair of Memphis One shoes from the Deichmann store in Diyarbakır. After less than four months, the soles sho...wed significant collapses and deformations. Since the shoes were still under warranty, we returned them to the store for examination. However, they claimed that the damage was due
"Thank you"
At the beginning of winter, I bought a pair of boots from Deichmann, but the stitching on one heel came undone. The comp...any claimed after inspection that it wasn’t a manufacturing defect. If they don’t consider a seam coming apart within a year as covered by warranty, it implies they sell products w
"Thank you"
I purchased boots for my child from the Deichmann online store during the April 2022 seasonal sale. Since it was the ons...et of summer, the boots remained unworn. In December 2022, I took them out of the box for my child to wear. After just a few wears, both boots had their soles come off simultaneous
"Thank you."
Since March, I've been sending my Adidas shoes in for inspection. They repl...aced them for the first time after 1.5 months. It was rejected the second t
I purchased a pair of Nike sneakers with the code 18076110 from Deichmann in September 2022. On August 22, 2023, however..., I noticed that the front of the shoe had ripped. I immediately went to the Deichmann store at Gaziemir Optimum AVM to resolve the problem. The store employee informed me that the
"Thank you"
I'm disappointed in Deichmann because I just bought a pair of Nike cleats f...or my 9-year-old son two months ago. The shoes' soles recently separated. I
We bought both the men's and women's versions of the same Fila shoes, one for my spouse and one for myself. My spouse's ...pair has been perfect, they're highly satisfied with it, and so am I with mine. It's been about 1-1.5 months since I started wearing mine, but as soon as I take around 5-10 steps,
I bought two pairs of the same item from Deichmann, one in size 40 and one in size 41, but both developed spontaneous op...enings around the shoe. I dropped off the two shoes at the Deichmann store in 41Burda for repairs on May 19, 2023. I went to the store on June 2, 2023, after receiving a message st
Like two months ago, I paid 1350 TL. The quality is trash and their customer service is a joke. I only wore these shoes... like 10 times and they already got a big tear on the side. I rang the company about the problem, but they were like, "Sorry, can't do anything without a receipt." Lame. But don't
So, basically, on April 30, 2023, I was super stoked when I bought a dope pair of Nike kicks from the Ankamall store in ...Ankara. I had no idea that after just 30 minutes of wearing them, my feet would be hurting like crazy. These supposedly fancy shoes totally wrecked my feet. Man, I've got blisters
After I sent the product I bought from Deichmann to be looked at for a mistake made during production, I was turned down.... It's called "user error," but I'll add the picture now. If you look at the places I circled in red, you'll see that the right foot moves to the left. None on the left. In a simil
