All Complaints

I had held the Classic Plus status in the Turkish Airlines Miles&Smiles program for a long time. However, as of November 2025, my membership status was downgraded to Classic without any reasonable explanation. I believe this situation is unfair. On Turkish Airlines’ official website, under the Miles...

I previously made a payment in dollars on the website Myiq.com/US by my own choice. However, on November 24, 2025, when I checked the authorization transactions on my Ziraat Bank credit card, I noticed that an additional $29.99 had been charged without my knowledge or consent. I did not approve this...

On November 4, 2025, I attempted to become a customer through the VakıfBank mobile app, but the process was interrupted and left incomplete. I then called customer service and was told I couldn’t proceed remotely and needed to visit a branch instead. When I asked the representative what the issue wa...

I’ve been using the Philips LatteGo 5500 coffee machine for about a year and have followed all instructions carefully, never placing any non-dishwasher-safe parts in the dishwasher and performing regular maintenance. Since the LatteGo milk container is labeled “dishwasher safe,” I washed it as recom...

On November 18, 2025, I placed order number 2452409921 with FLO. Although my order was delivered to the Hepsijet shipping company on the same day, it is now December 25, 2025, and my product has still not been delivered to me. Moreover, the amount I paid is a significant sum of ₺2,800. Hepsijet's Ka...

I joined the “Invite and Earn” campaign for my credit card through Garanti BBVA mobile banking in the October 2025 period, and according to the campaign terms, the ₺5000 bonus was supposed to be loaded onto my card the following month. However, even as the month has ended, this bonus has still not b...

I have been unable to complete the KYC (Identity Verification) process in the Pi Network app for a long time, and because of this, I cannot fully use my account. When I try to start the KYC process through the app, the system does not allow me to proceed, and I am unable to upload or verify my docum...

On November 25, 2025, I filled out the form for the interior design service displayed on Vivense’s website. The service appeared to be active, and the site requested my personal information, which I shared in good faith. However, no one contacted me—neither by phone nor by email. When I spoke with l...

I purchased my Roborock S8 Pro Ultra Plus vacuum cleaner from Media Markt on 03.12.2023, and although it is still under warranty, Recci Teknoloji — which claims to be the authorized service — keeps asking me for payment for every issue. After buying the device, I also purchased an additional warrant...

We took our Citroen C4 X to the Çekmeköy Öztek authorized service for its 90,000 km maintenance, just as we had done for previous services, and the timing belt kit was replaced during this maintenance. About a month later, the vehicle displayed a low engine oil warning, and we were stranded on the r...

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I purchased a pair of Puma shoes online, and they developed cracks in less than three months. What can I do? I urgently await a response and assistance. I've been a Puma customer for a long time, always choosing their products for their quality and style. This recent experience, on the other hand, h...

Two months ago, I experienced a cloned IMEI issue on my Samsung Galaxy A70. I received an SMS, and right after that message, my device was blocked from use — I could no longer use my line or my phone normally. My device is invoice-registered, and the IMEI number on the invoice matches the IMEI print...

My Free Fire account got hacked, and now I'm completely locked out of a profile I've dedicated years to building up. I’ve gone through every possible recovery step, but I’m still locked out. It’s super frustrating to see all my progress just vanish like that. I’m reaching out to the Free Fire team t...

On 22.11.2025 at around 20:30, I went to Starbucks and waited at the counter for about five minutes, yet even though the staff were right in front of me, no one acknowledged me. Only when I asked, “Are you taking orders?” did someone finally come over, but before taking my order, they kept repeating...

First of all, the plane was not an Air Albania aircraft—it was a completely different and unacceptable plane, even though the ticket was purchased from Air Albania. To “ensure balance,” everyone was told they could sit in any seat they wanted after the 10th row. Because passengers sat wherever they ...

We haven’t spoken in a long time—I hope everything is going well. I’m writing because I urgently need help regaining access to my Free Fire account. I accidentally unsubscribed from Garena’s OTP emails in my Gmail account, so I can no longer receive verification codes. I also regret giving my accoun...

All smaller payments are being paid, but why are you not paying my 15,000? Customer support keeps giving me explanations that make no sense, and this really damages the reputation of 1xBet. Why are you acting as if you don’t want to pay out larger winnings, especially to a loyal customer? I expect a...

Since the day I uploaded my profile on Ozelkanalım.com, I have been experiencing an access issue. Even though I am logged in to my own account, I am unable to view another user’s profile through a link that was sent to me. Each time I click the link, the profile does not open and I cannot access the...

On November 16, 2025, I purchased a one-time IQ test on MyIQ site. Today I discovered a withdrawal from my account. During the purchase I was given no notice of any subscription or recurring payment, and I certainly never approved one. The withdrawal from my debit card has caused me real hardship. I...

This evening, while playing the Sugo game on my Android phone, I accidentally converted all my diamonds into coins, and I am unable to reverse the transaction. My account ID is 171615971, and approximately 13,480 diamonds were converted into coins as a result. I did not see any confirmation warning...