Brand Overview: SurveyLama
SurveyLama is an online paid survey platform where users answer surveys and earn points that can be redeemed for rewards. The official owner or parent company is not clearly published. The brand appears to have been operating since 2020.
Contact Info
Customer support email: [email protected]
Phone number: No official phone number is publicly available.
Industry and Operations
SurveyLama operates in the online surveys, rewards, and market research industry. Users register for free, complete profile information, answer surveys, and collect LamaPoints that can be exchanged for rewards depending on country availability.
- Paid online surveys
- LamaPoints reward system
- PayPal transfers and gift card redemption options
- Daily survey bonuses and promotional challenges
User Sentiment
User sentiment is mixed, with many complaints focusing on payment, account access, and survey completion issues.
- Delayed or missing payments after users request withdrawals
- Accounts being blocked or restricted before users reach payout thresholds
- Points disappearing or not being credited after completed surveys
- Users being screened out or disqualified from surveys frequently
- Limited or slow responses from customer support
- Technical errors during surveys or withdrawal attempts
Share Your Experience
If you’ve experienced issues with SurveyLama, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.