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SurveyLama

SurveyLama Logo
SurveyLama

Complaints

22 complaints
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Complaint Of Pending Payment From SurveyLama

1

I am writing regarding a pending survey earnings withdrawal on Surveylama that has still not been paid. On 14/08/2026 I ...

SurveyLama Withdrawal Pending Since August 13th

18

On 13 August 2026 I requested a PayPal withdrawal of £20.02 from my SurveyLama account. Normally, my withdrawals are cre...

Surveylama PayPal Withdrawal Still Unpaid After 37 Days

12

I am a user of Surveylama.com with the email address solom***ichael4**@gmail.com. On 11 July, I requested a withdrawal o...

Resolved

"My Payment has been received"

Simpson removed this complaint from publication

Surveylama Account Disabled Without Explanation

6

I have been using Surveylama from the United Kingdom for about one month and recently encountered a serious problem with...

Resolved
10

"Thanks surveylama I knew the delay was not intentional but I will love u to try and be a little more faster in processing withdrawal the delay is discouraging"

Mike removed this complaint from publication

SurveyLama Account Wrongfully Disabled, I Request Urgent Case Review

9

I have been using SurveyLama since around February to complete surveys, and this is now my second withdrawal from the pl...

SurveyLama PayPal Payout Marked Paid but Not Received

3

On 10.06.2026 I requested a payout of my SurveyLama reward in the amount of 118.44 EUR via PayPal from Germany. Accordin...

Withdrawal Denial by Surveylama

23

I am a user from the United Kingdom and I had an active Surveylama.com account registered with the email address zakariy...

Request For Reactivation Of My SurveyLama Account And Pending Payment

27

I have been using Surveylama from the United Kingdom and requested a withdrawal of £20.69 to my PayPal account on 11 May...

SurveyLama Unprecedented Withdrawal Delay

8

I have been using the Survey Lama website since 1 June 2026 and, after completing several online surveys, I reached the ...

SurveyLama Payment Not Sent, And Account Disabled

6

I have been using the Surveylama.nl platform for over a month and regularly completing surveys. On 6 May 2026, I request...

SurveyLama Disabled My Account After I Requested a £30 Payout

18

My SurveyLama account linked to the email address paultech***@gmail.com was disabled today, 11 May 2026, shortly after I...

Resolved

SurveyLama's Refusal To Send Withdrawal Confirmation Email

150

"I have received my withdrawal confirmation email and I have been paid £20.71 by SurveyLama. Thanks"

My name is William B*** and I am a user of Surveylama. I am writing about a...

Surveylama Surveys Show “No Longer Available” Error

7

I have been experiencing an ongoing issue with survey access on Surveylama for the past one to two months. Although new ...

SurveyLama Account Locked After Payout Request

47

I have been using Surveylama from Germany and recently reached the required payout threshold of more than 2,000 points. ...

SurveyLama Account Disabled After Making Withdrawal

162

I have been using SurveyLama for about three weeks and recently reached the minimum withdrawal threshold on 19 February ...

I Keep Getting Profile Not Match On Surveylama and Miss Surveys

143

Since early August 2024, I've been trying to use Surveylama, and to be honest, it's been nothing but a letdown. I keep g...

Brand Overview: SurveyLama

SurveyLama is an online paid survey platform where users answer surveys and earn points that can be redeemed for rewards. The official owner or parent company is not clearly published. The brand appears to have been operating since 2020.

Contact Info

Customer support email: [email protected]

Phone number: No official phone number is publicly available.

Industry and Operations

SurveyLama operates in the online surveys, rewards, and market research industry. Users register for free, complete profile information, answer surveys, and collect LamaPoints that can be exchanged for rewards depending on country availability.

  • Paid online surveys
  • LamaPoints reward system
  • PayPal transfers and gift card redemption options
  • Daily survey bonuses and promotional challenges

User Sentiment

User sentiment is mixed, with many complaints focusing on payment, account access, and survey completion issues.

  • Delayed or missing payments after users request withdrawals
  • Accounts being blocked or restricted before users reach payout thresholds
  • Points disappearing or not being credited after completed surveys
  • Users being screened out or disqualified from surveys frequently
  • Limited or slow responses from customer support
  • Technical errors during surveys or withdrawal attempts

Share Your Experience

If you’ve experienced issues with SurveyLama, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.