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SurveyLama

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SurveyLama

Complaints

10 complaints
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1

SurveyLama Payment Not Sent, And Account Disabled

Hellen
Hellen
May 11 7:55 PM6

I have been using the Surveylama.nl platform for over a month and regularly completing surveys. On 6 May 2026, I request...

1

SurveyLama Disabled My Account After I Requested a £30 Payout

Paul
Paul
May 11 7:30 PM18

My SurveyLama account linked to the email address paultech***@gmail.com was disabled today, 11 May 2026, shortly after I...

5
Resolved

SurveyLama's Refusal To Send Withdrawal Confirmation Email

Sosanolu
Sosanolu
May 1 10:33 AM26

"I have received my withdrawal confirmation email and I have been paid £20.71 by SurveyLama. Thanks"

My name is William B*** and I am a user of Surveylama. I am writing about a...

Surveylama Surveys Show “No Longer Available” Error

Musa
Musa
April 15 12:15 AM7

I have been experiencing an ongoing issue with survey access on Surveylama for the past one to two months. Although new ...

SurveyLama Account Locked After Payout Request

Sebastian
Sebastian
March 6 5:55 PM47

I have been using Surveylama from Germany and recently reached the required payout threshold of more than 2,000 points. ...

1

SurveyLama Account Disabled After Making Withdrawal

Edward
Edward
February 27 1:28 PM162

I have been using SurveyLama for about three weeks and recently reached the minimum withdrawal threshold on 19 February ...

I Keep Getting Profile Not Match On Surveylama and Miss Surveys

Mary
Mary
September 2, 2025 5:06 PM143

Since early August 2024, I've been trying to use Surveylama, and to be honest, it's been nothing but a letdown. I keep g...

Brand Overview: SurveyLama

SurveyLama is an online paid survey platform where users answer surveys and earn points that can be redeemed for rewards. The official owner or parent company is not clearly published. The brand appears to have been operating since 2020.

Contact Info

Customer support email: [email protected]

Phone number: No official phone number is publicly available.

Industry and Operations

SurveyLama operates in the online surveys, rewards, and market research industry. Users register for free, complete profile information, answer surveys, and collect LamaPoints that can be exchanged for rewards depending on country availability.

  • Paid online surveys
  • LamaPoints reward system
  • PayPal transfers and gift card redemption options
  • Daily survey bonuses and promotional challenges

User Sentiment

User sentiment is mixed, with many complaints focusing on payment, account access, and survey completion issues.

  • Delayed or missing payments after users request withdrawals
  • Accounts being blocked or restricted before users reach payout thresholds
  • Points disappearing or not being credited after completed surveys
  • Users being screened out or disqualified from surveys frequently
  • Limited or slow responses from customer support
  • Technical errors during surveys or withdrawal attempts

Share Your Experience

If you’ve experienced issues with SurveyLama, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.