All Complaints

I am writing about a very serious issue regarding an international SWIFT transaction made from my personal Euro account at Enpara.com. In August 2025, a transfer of €10,000 was sent from an Enpara.com account under the sender name Aynur Ç*** to a bank account in Belgium, for which I (Melike A***) wa...

I purchased my Dyson V15 vacuum cleaner from the Dyson store in Mall of Istanbul about 2.5 years ago. Even though I used the product regularly and carefully, the battery completely died in less than 2.5 years, and the device no longer works at all. When I reported the issue, I was told that the bat...

The Lightview reading glasses we ordered from Joom on November 17 were delivered on November 25. However, when we opened the package and tried the product, we noticed that one of the built-in lights was not working, and the prescription strength was much higher than what we needed. We wanted to subm...

I purchased my Dyson V15 Detect Absolute vacuum cleaner on October 30, 2021, from the Bursa Korupark Media Markt store. While using the product, on November 26, 2025, the device suddenly stopped working and from that moment on, the battery would no longer charge. The device became completely unusabl...

Through a link that was sent to me on Telegram, I opened an account said to be with IC Markets and deposited ₺8,000 into this account. I did not make any profit or carry out significant trading, but when I wanted to withdraw my money, the withdrawal was blocked and I was told that I first had to dep...

I purchased a Turkish Airlines ticket with the reservation code UA2EZH and paid for it by credit card on 20.11.2025. I canceled this ticket on 21.11.2025 and clearly requested that the amount I paid be refunded to the same credit card. However, I was later informed that the refund was not issued to ...

On November 13, I sent a package via Sürat Kargo from Tokat to Ankara with tracking number 83136224791228. In the system, it only appears as having arrived at the transfer center on November 13, and afterward no further action was taken—it's as if the package simply disappeared. I cannot obtain any ...

I recently discovered that a company called Opodo Travel and Holidays (Opodo Australia), which I had never heard of or used before, has been charging my Commonwealth Bank card without my authorisation. Since 29 August, an amount of AUD 10.99 has been taken from my account once a month. I have never ...

I subscribed to Prime Video about 1–2 weeks ago and was able to watch shows and movies without any issues. On 11/28/2025, while watching a series on Prime Video from my phone, the screen suddenly went black. Since that moment, the app only plays audio—there is no video on any series, movie, or clip...

I have been regularly using Pusulabet for a long time with a single account to play slots, sports bets, and other games, and I have made more than 30 deposits this month. Two days ago in the afternoon, my account was suddenly blocked without any explanation, and later I learned that it had been perm...

I have been facing a serious problem with my Telegram account, which has been frozen on the grounds of an alleged violation of Telegram’s terms, even though I have not done anything wrong. I use Telegram in India with the phone number +91 9784505***. My account first encountered an issue on 4 Novemb...

I purchased my Dyson V7 vacuum cleaner from dyson.com.tr about three years ago. Throughout the time I used the device, I was extremely careful with it—I never dropped it or exposed it to impact. Despite this, the vacuum began shutting off by itself while I was using it, even though I was holding the...

It has been about 10 days since I placed my order on Shein with the tracking number GS01QY01NN007FYE, and it still hasn’t arrived. Due to this delay—and because I find the $46 I paid for only three items quite high—I want to cancel this order and receive a full refund. Although I’ve tried to contac...

I’m sharing my complaint about my Roblox account. My account was banned for 7 days without any warning or violation notice, and after the ban ended and I logged in again, I was banned a second time with no clear explanation. I believe these bans are unfair and want my account reopened. About a year ...

I participated in the Totowin event organized by the Betcio betting site and I am experiencing serious victimization in this process. Within the scope of the event, the site offered us a 15-match analysis coupon and promised various payments if more than 10 correct predictions were made. In the coup...

Subject: Request for Review and Official Response Regarding My Suspended Account Dear Authority, My account on the Tango – Live Stream & Chat app, registered under the username "Pusat123" and the email address r***************@gmail.com, was suspended on November 28, 2025, without any warning, notif...

1win does nothing but stall people — it takes just one minute for them to accept deposits, yet when it comes to withdrawing your winnings, they make you wait more than a week. I submitted a withdrawal request for $480 twice. The first one was paid, but the second one remained pending and was never d...

I recently had a very bad experience with the Lufian branch in 212 Outlet Mall in Istanbul and I want to report both the behaviour of the staff and the way my request was handled. I went to the store to change the size of a t‑shirt just one day after purchase. I had the invoice with me and the produ...