On 29 September 2026, I purchased a bus ticket via Obilet for the Kamil Koç service from Kırıkkale to İzmir, with reserv...ation number 3397681167. On the day of the journey, I boarded the bus at the departure time written on my ticket. No one informed me of any change before the trip via SMS, in‑app n
I purchased a Serhat Ardahan bus ticket via Obilet for the Rize–Kars route at 02:00 and had a connecting flight the same... day. Despite having a confirmed ticket, the bus did not arrive at the scheduled time, and as a result I missed my flight and was left waiting in the middle of the night under heav
On 6 September 2026 I had a bus ticket purchased through Obilet.com for a Batumi, Georgia – İstanbul, Türkiye trip at 11...:00. The ticket, issued in the name of Ioulia M*** and Mehdi Khodabakhshi‑O*** for the company Bustrans, cost a total of 117.16 euro. On the day of travel the bus simply never arri
My name is Tarık G***. I booked a three-night stay at Ve Hotels Adakale in Ankara through Obilet for the dates 23–26 Aug...ust 2026, under reservation number 561776598 and transaction number 1053465, and paid 5,755 TRY. During the booking process, I clearly stated in the “special request” section that
On 12 August 2026 two unauthorized debits were made from my TymeBank account by Obilet Travel Tech, even though I have n...ever purchased any service or product from this company. The first transaction was for R1,483.41 and the second for R2,946.43, both taken without my permission. After noticing thes
"Thank you"
On 11 June 2026 I purchased two tickets via Obilet for the Lüleburgaz–Edirn...e bus scheduled for 06:55. I was at the bus terminal at 06:55, yet I was to
I purchased an AJet flight ticket via O Bilet for the Ankara–Balıkesir flight at 15:40 with the reservation code 476CCM.... My flight date was 6 June. Without any notification to me, my ticket was turned into a coupon as of yesterday. I paid a total of ₺4,915 for this ticket. My ticket was converted in
I purchased a bus ticket through Obilet for a trip from Sinop to Samsun on ...17 April at 4:00 PM, paying ₺450 with my bank card. I later cancelled this
"Thank you for the quick response. They resolved our problem and reissued the discount code."
On 1 May, between 20:00 and 00:00, I tried to make a hotel reservation via ...Obilet for Sunrise Alora Aqua Park Resort for the dates 28 May–3 June. When
I purchased a ticket through Obilet for an Uludağ bus service on April 26, 2025, for the İzmir–Balıkesir route. While bo...oking, the trip was clearly listed as a small vehicle service, but on the day of travel, a large vehicle was assigned instead. Because the vehicle was larger, the journey took lon
I bought my 10 April Istanbul–Elazığ 19:25 Pegasus flight ticket via Obilet. I missed the flight and immediately called ...Obilet customer service to find out what could be done about my ticket. I was told very plainly that they could not help, that they “do not have a system for this” and that I shoul
I purchased two separate flight tickets through O Bilet, and I am currently experiencing serious refund issues with both.... One of the tickets is a Dubai–Istanbul flight with Azerbaijan Airlines, with PNR number G71RH8, and the other is a Royal Jordanian ticket for the March 16, 2026 flight at 10:4
Complaint response rate in the last 1 year %15
