Xena App Does Not Let Me Delete My Account

I want to delete my account on the Xena mobile app, but I am unable to do so through the app. When I follow the account deletion steps, a warning with a red exclamation mark appears, and the only message displayed is, “For help, please contact [[email protected]](mailto:[email protected]).” There is no other option within the app to permanently close my account.

I no longer want to use Xena and request that my account be completely deleted. I want my personal data and account information to be permanently removed as soon as possible, and I also request confirmation once my account has been successfully closed.