Age Verification Issue On Umingle

I am experiencing a persistent age‑verification issue on my Umingle account when accessing the service via a web browser. On October 1st, 2026, my access was blocked after an automated age check failed, and since then the system has been stuck in a loop that only shows an “Age Verification Denied” screen without giving me any option to retry or re‑upload my documents. I am over 18 and fully willing to complete a new and clean verification scan, but the current interface does not allow me to do anything to correct the error. Because of this, I have been completely unable to access or use Umingle despite meeting the age requirement. I kindly request that my age verification status be manually reviewed and reset, and that my account be manually approved as an adult user if my documentation confirms this. At minimum, I ask you to clear the error state on my profile so that I can re‑attempt age verification from scratch through the normal process.