Improper Compliance And KYC Procedures Of Currencies Direct

I have been a customer of Currencies Direct since 2018 and in April 2025 my account was closed. I believe that the procedures used to terminate my account involved fraudulent and spam‑like methods, especially in the way KYC and compliance checks were carried out. In my view, the KYC and compliance processes were not conducted properly and the assessment about my account was wrong. My account was terminated based on this incorrect assessment, and I consider this an unfair and unjustified decision. I request that Currencies Direct stop terminating customers’ accounts through such methods and that my case be reviewed in detail, including the KYC and compliance assessment that led to the closure of my account. I expect a clear and reasoned explanation of the decision and a fair resolution of my situation.