My Clinique online order dated 06.26.2026, order number 7071198159, arrived today. When I checked it after receiving the... package, I saw that the promotional products the system had automatically added to my cart were not included in my package. When I placed the order, a Mini Almost Lipstick in Blac
On 06.21.2026, I placed an order for the Moisture Surge™ 100-Hour Auto-Replenishing Hydrator through Clinique's website.... This order, numbered 7066798562, was delivered to me in Ankara on 06.22.2026, but when I opened the shipping package, I saw that there was only an empty box where the product shou
Since I began using the Clinique Moisture Surge 100H moisturizer, which I purchased through Clinique's official seller o...n Trendyol, I have started experiencing serious redness and breakout problems on my skin. These issues became clearly noticeable by the third time I used the product. Before using
On June 16th, I purchased the Clinique Moisture Surge 30 ml moisturizer online. To try the product for the first time, I... applied just about a drop to my skin, but shortly afterward I felt a serious burning sensation and developed redness on my skin. When I subsequently requested a return, I was told
I have been a loyal Clinique user for years, particularly of the All About Eyes product, which I have used for a long ti...me without any issues. Recently, in the USA, I purchased the larger and more expensive size of All About Eyes from Ulta Beauty, and I am extremely disappointed with the experience.
I've been happily using Clinique's Take The Day Off eye makeup remover lotion, and I'm satisfied with the product's perf...ormance, but its cap design is seriously problematic. After the first opening, we had trouble reopening the cap, and with the most recent product I bought, the cap closed completel
I purchased a Clinique Even Better Clinical foundation from the Clinique store at Marmara Forum on May 10th. Since the p...roduct was quite expensive, before buying it I specifically asked the employee whether there would be any issues like caking or a rough, patchy appearance on the face, and I was to
I purchased a Clinique moisturizer from the Samsun Çarşı store approximately two weeks ago. After using the product a fe...w times, noticeable redness developed on my face and my skin turned bright red. Although I have no other additional complaints, this situation bothered me, and I stopped using the
On 04/25, I applied the Clinique Moisture Surge moisturizer to my face before going to sleep. When I woke up, I had a st...rong rash, redness, irritation, and itching on my face, which made me realize that I am allergic to this product and that it caused a very uncomfortable reaction for me. I purchase
I recently started using the Clinique Moisture Surge 100H Auto-Replenishing Hydrator, which was given to me as a gift an...d purchased from Macy's. After the second application on the second day of use, the skin all over my chin and bottom jaw began to sting and burn immediately on contact with the pro
I recently purchased a Clinique “Take The Day Off” makeup remover from Amazon, and I am unable to open the bottle due to... the child-safety lock mechanism. The push-down-and-twist child lock does not disengage at all, so the cap will not open despite multiple careful attempts. I have tried several tim
I am filing a complaint regarding a delivery issue I experienced with the Kolay Gelsin courier company. My package conta...ining a Clinique product, with tracking number 154440256, has not been delivered since Thursday. Even though my delivery address is located in Diyarbakır Yenişehir, there has been
I purchased Clinique’s High Impact High-Fi Full Volume Mascara from your official online store and gifted it to my daugh...ter to use. About half an hour after she applied the mascara, she developed itching, redness, and noticeable swelling around her eyes. The swelling lasted for 2–3 days. As a health
I purchased a Clinique mascara from Trendyol’s own seller on December 1, 2025. When the product arrived, I noticed that ...the mascara had no protective seal, which made me unsure whether it had been opened or used by someone else before reaching me. I have never encountered such a hygiene issue with a
On November 23, I purchased the Clinique Moisture Surge Megastars set from Clinique’s official website for $43, discount...ed from $53. However, shortly after placing my order—before the product was even shipped—the price dropped again to $32. This is clearly a misleading and trust-damaging pricing pra
I purchased a concealer product from Clinique’s official website. However, the box arrived completely empty. When I cont...acted Clinique about the issue, their staff simply responded by saying they had a packaging video proving the item was included. But when I asked to see this video, they told me th
On November 28, 2025, I was looking at products at the Clinique stand inside the Boyner store at Cevahir Mall. Around 9:...40–9:45 p.m., while no one was at the counter, I saw a man call out to a female employee by name. Shortly after, a woman appeared next to me. She said “Welcome,” and then began sta
My shipment from Clinique, sent via Kolay Gelsin and tracked under number 150742331, has been missing since Thursday, No...vember 20. For the past three days, I have been receiving constant SMS messages saying the package is “out for delivery,” yet there is no clear information and no real progress. Th
The “Clinique 3-Piece Eye Makeup Favorites Set” that I purchased through Hepsiburada on November 8 was delivered to my a...ddress in Salihli, Manisa. My order number is 448 023 974 3. The box contained three products, but none of the items had a protective seal. Seeing Clinique products without protect
The product I ordered from Clinique 8 days ago has still not been delivered. The shipping company says they did not rece...ive the package from Clinique, while Clinique says that the order was handed over to the courier. Despite contacting Clinique three separate times during this process, I have not r
I purchased the Clinique High Impact Full Volume Mascara through Hepsiburada and used it for the first time. About three... hours after applying the mascara, I removed my eye makeup using an eye makeup remover. However, on the very first day of use, I experienced serious eyelash shedding. I have never
I purchased Clinique All About Eyes Eye Cream and Clinique Moisture Surge 100H Auto-Replenishing Hydrator from the arriv...al duty-free shop at Adnan Menderes Airport. I have used both products about 4–5 times in total. The eye cream caused dryness, small bumps, and a strong stinging sensation around
On September 28, 2025, I placed an order (No: 6910839120) through Clinique’s official website. The promotion at the time... stated that customers making purchases over ₺2,500 would receive a complimentary makeup bag. However, instead of the makeup bag, I only received two tiny 1ml sample products, whic
At the end of January 2025, I purchased a tinted lip oil from the official Clinique website (Order No: 6788537686). As o...f today, the product has chemically separated, indicating that its formula has broken down. I have stored the product at room temperature, following the usage and storage instructi
Clinique is a skincare, makeup, and fragrance brand owned by The Estée Lauder Companies. Founded in 1968, the brand is known for dermatologist-developed skincare products and allergy-tested cosmetic lines. Clinique operates globally through retail stores, department stores, and online shopping platforms.
Customer Support Email: [email protected]
Customer Support Phone: 1-800-419-4041
Clinique operates in the beauty, skincare, and cosmetics industry. The brand focuses on skincare systems, facial treatments, makeup products, and fragrance collections designed for various skin types and concerns.
User sentiment toward Clinique is mixed. While many customers appreciate the skincare effectiveness and dermatologist-focused branding, complaints commonly focus on allergic reactions, pricing, customer service responsiveness, and return experiences.
If you’ve experienced issues with Clinique, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
