I am filing a complaint regarding a delivery issue I experienced with the Kolay Gelsin courier company. My package containing a Clinique product, with tracking number 154440256, has not been delivered since Thursday. Even though my delivery address is located in Diyarbakır Yenişehir, there has been ...
I purchased Clinique’s High Impact High-Fi Full Volume Mascara from your official online store and gifted it to my daughter to use. About half an hour after she applied the mascara, she developed itching, redness, and noticeable swelling around her eyes. The swelling lasted for 2–3 days. As a health...
I purchased a Clinique mascara from Trendyol’s own seller on December 1, 2025. When the product arrived, I noticed that the mascara had no protective seal, which made me unsure whether it had been opened or used by someone else before reaching me. I have never encountered such a hygiene issue with a...
On November 23, I purchased the Clinique Moisture Surge Megastars set from Clinique’s official website for $43, discounted from $53. However, shortly after placing my order—before the product was even shipped—the price dropped again to $32. This is clearly a misleading and trust-damaging pricing pra...
I purchased a concealer product from Clinique’s official website. However, the box arrived completely empty. When I contacted Clinique about the issue, their staff simply responded by saying they had a packaging video proving the item was included. But when I asked to see this video, they told me th...
On November 28, 2025, I was looking at products at the Clinique stand inside the Boyner store at Cevahir Mall. Around 9:40–9:45 p.m., while no one was at the counter, I saw a man call out to a female employee by name. Shortly after, a woman appeared next to me. She said “Welcome,” and then began sta...
My shipment from Clinique, sent via Kolay Gelsin and tracked under number 150742331, has been missing since Thursday, November 20. For the past three days, I have been receiving constant SMS messages saying the package is “out for delivery,” yet there is no clear information and no real progress. Th...
The “Clinique 3-Piece Eye Makeup Favorites Set” that I purchased through Hepsiburada on November 8 was delivered to my address in Salihli, Manisa. My order number is 448 023 974 3. The box contained three products, but none of the items had a protective seal. Seeing Clinique products without protect...
The product I ordered from Clinique 8 days ago has still not been delivered. The shipping company says they did not receive the package from Clinique, while Clinique says that the order was handed over to the courier. Despite contacting Clinique three separate times during this process, I have not r...
I purchased the Clinique High Impact Full Volume Mascara through Hepsiburada and used it for the first time. About three hours after applying the mascara, I removed my eye makeup using an eye makeup remover. However, on the very first day of use, I experienced serious eyelash shedding. I have never...
I purchased Clinique All About Eyes Eye Cream and Clinique Moisture Surge 100H Auto-Replenishing Hydrator from the arrival duty-free shop at Adnan Menderes Airport. I have used both products about 4–5 times in total. The eye cream caused dryness, small bumps, and a strong stinging sensation around ...
On September 28, 2025, I placed an order (No: 6910839120) through Clinique’s official website. The promotion at the time stated that customers making purchases over ₺2,500 would receive a complimentary makeup bag. However, instead of the makeup bag, I only received two tiny 1ml sample products, whic...
At the end of January 2025, I purchased a tinted lip oil from the official Clinique website (Order No: 6788537686). As of today, the product has chemically separated, indicating that its formula has broken down. I have stored the product at room temperature, following the usage and storage instructi...
I purchased the Clinique Moisture Surge 100H Auto-Replenishing Hydrator from the official Clinique Turkey website about nine and a half months ago, and I’m very dissatisfied with the product. The advertised claim of “100 hours of lasting hydration” is completely misleading — I don’t even feel any mo...
On May 13, 2025, I purchased a Clinique Moisture Surge cream from Clinique Turkey’s official website. When I opened the product, I immediately noticed that the cream had a gritty, uneven texture, which made it unsuitable for use. Because of this, I have not applied it to my skin at all. There were ...
I recently placed an order through Clinique’s official online store (Order No: 6881077634) for two Take The Day Off products. Today, when I tried to use them for the first time, I discovered that neither of the caps could be opened. Despite twisting several times, the lids would not budge. While att...
I purchased two Clinique products—“Even Better Foundation SPF 15 – CN10 Alabaster” and “Beyond Perfecting Foundation + Concealer”—after confirming they were listed as the lightest shades available. However, both turned out to be far too dark for my skin. I had previously purchased the same foundatio...
I placed order number 68465174** on July 7, 2025, and it was delivered today. Upon opening the box, I was shocked to see that the product had been shipped with its cap open. The contents had completely leaked out, soaking the box and the surrounding packaging. It’s clear the product was never proper...
Clinique sent me a birthday promo code offering 35% off, which I was excited to use. I placed an order using the discount but quickly realized I had forgotten to include a few items. I immediately canceled the order with the intention of reordering everything together. However, when I went to place ...
I’ve been trying to create an account on the Clinique website, but every time I enter my email address, I receive a frustrating “invalid email” error—even though I’ve double-checked and it’s a valid, active email. I’ve tried using different browsers and devices, but the issue remains. This technical...
I bought a makeup remover from Clinique and simply cannot get the cap open no matter what I try. It’s the press-and-turn type, but it doesn’t budge at all. I’ve tried everything—pressing harder, using a towel for grip, even asking others to help—but nothing works. And to make it worse, it’s not just...
I ordered a face cleansing gel from Clinique and was disappointed the moment it arrived. The product’s label was crooked, poorly printed, and looked unprofessional. When we’re paying high prices for such small items, the very least we expect is proper quality control. This isn’t the first time I’ve ...
I’ve been using Clinique sunscreen for years and have always trusted the brand—until now. This time, after finishing the product, I noticed a strange clinking sound coming from the tube. Curious, I cut it open and was shocked to find a metal ball inside. This is the first time I’ve ever encountered...
I purchased a Clinique foundation from Boyner, expecting a high-quality product that would be gentle on my skin. Along with the foundation, I also bought a Clinique moisturizer. Shortly after using both, I developed severe redness and a rash across my face. I initially assumed the moisturizer was th...
