I purchased Clinique’s High Impact High-Fi Full Volume Mascara from your official online store and gifted it to my daughter to use. About half an hour after she applied the mascara, she developed itching, redness, and noticeable swelling around her eyes. The swelling lasted for 2–3 days. As a healthcare professional, I tried to manage the reaction with my own knowledge and resources, but experiencing such a severe reaction made me question the safety and reliability of the product.
Because I believed your brand was trustworthy, my daughter stopped using another mascara she had been using without any issues and switched to Clinique. Unfortunately, the result was extremely disappointing. This allergic reaction has seriously shaken our confidence in the product. Additionally, although I called the customer service number listed on your website three times today, the phone never rang and I could not reach anyone.
My order date is 11/06/2025, and my order number is 6928108220. I request that the product’s formula and safety be reviewed, that more care be taken with items requiring sensitivity, that I receive an apology for the inconvenience we experienced, and that the mascara be returned with a full refund issued to me.
I purchased the Clinique All About Eyes cream a month ago, expecting quality from a trusted brand. However, every time I applied the product, I experienced intense itching, burning, and watery eyes. At first, I thought I might be applying it too close to my eyes, but even with careful application, t...
I purchased the Clinique All About Eyes under-eye cream and moisturizer set from Sephora at Izmir Forum Bornova, trusting the brand’s claim that the product was suitable for sensitive skin. Unfortunately, this turned out to be far from true. After just one use, I experienced a severe allergic react...
I purchased the Clinique Smart Clinical Repair eye cream expecting premium skincare, but it gave me the exact opposite. Right after the first use, I woke up the next morning with noticeable swelling, redness, and dryness around my eyes. Thinking maybe it was just a fluke, I gave it one more try—but ...
My wife has been a loyal user of Nivea's anti-wrinkle creams for years with no issues. On April 12, 2025, I purchased three jars each of the Nivea Aqua Rose Night and Day Anti-Wrinkle Creams, trusting the brand’s reputation. Unfortunately, shortly after using them, my wife developed a strong allergi...
I purchased the Clinique High Impact Full Volume Mascara through Hepsiburada and used it for the first time. About three hours after applying the mascara, I removed my eye makeup using an eye makeup remover. However, on the very first day of use, I experienced serious eyelash shedding. I have never...
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