Clinique Sends Empty Box Instead of Moisture Surge Face Cream

Clinique Sends Empty Box Instead of Moisture Surge Face Cream
Clinique Sends Empty Box Instead of Moisture Surge Face Cream
Tuğba
Clinique
1

On 06.21.2026, I placed an order for the Moisture Surge™ 100-Hour Auto-Replenishing Hydrator through Clinique's website. This order, numbered 7066798562, was delivered to me in Ankara on 06.22.2026, but when I opened the shipping package, I saw that there was only an empty box where the product should have been.
Even though I paid for and ordered the product, I am experiencing a grievance because an empty box was sent to me instead. Although I reached out about the issue, I have not received any response so far.
I am requesting that this grievance be resolved, and that either the complete, intact product I paid for be sent to me, or that I receive a refund.

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