On October 1, I placed an order through Trendyol for a pair of Camper Karst model shoes in ecru (Order No: 10556524630). My order was canceled on October 6 without any prior notice or my approval. When I contacted customer service, I was told that the cancellation occurred because the product had be...
I ordered a pair of Camper shoes on February 21, 2025, and after months of silence, I only found out in early May—through my own persistent efforts—that the product had finally been released for delivery. Camper never proactively updated me during this entire time. What’s worse is that Camper provi...
I ordered a pair of Camper shoes on February 20 as a birthday gift for my spouse. It’s now been months, and I still haven’t received the shoes. I’ve called their customer service at least five times, and each time I was told to wait a little longer. But nothing ever arrives. What’s most frustrating...
I placed an order for Camper brand shoes on January 30, 2025, through the official Camper website and made the payment in full. Shortly after, I received an email stating that my order would be shipped from Spain and would arrive within 10-15 days. However, today is February 21, and my shoes have n...
I placed an order on Camper's website on January 5, 2025, and after 48 days, I still have not received my purchase. Customer service keeps telling me that the item is stuck in customs, but they offer no solutions—not even an alternative shipping method or estimated delivery time. To make matters wo...
I placed an order for a Camper product on January 18, 2025, expecting delivery within 2-4 business days, as advertised. After a week of waiting, I checked the system only to find my order canceled—without any prior notification. When I called customer service, they told me that my order had been ca...
On October 22, 2024, I purchased a product from Camper's official website. However, they have not shipped the item, and instead of providing proper updates, they sent a faulty tracking number linked to a Trendyol link, which is completely unrelated. I requested the cancellation of my order, but they...
I placed an order with Camper (order number 4006105532) over a month ago, and it has still not arrived. When I checked UPS’s tracking information, I saw that the package hasn’t even entered Turkey yet. I ordered the exact same shoes for my fiancé through Amazon, and they arrived within three days. H...
I ordered a pair of shoes from Camper.com on September 2, but they never arrived. After contacting customer service and explaining the situation, they said they would investigate and get back to me. Later, I received an email stating that my shoes were lost during delivery and that a refund would be...
One month ago, I bought some sneakers from Camper; I'm still waiting for them to arrive. I trusted that timetable since the delivery time stated when I ordered was 15 days. I have sadly gotten no reply or fix while contacting out by email, writing, and calling several times. Finding any information ...
Unfortunately, the shoes I ordered from Trendyol on 23.07.24 were not delivered by Yurtiçi Kargo. They attempted delivery on 25.07.24 but didn’t complete it (I checked the live tracking and saw they turned back when they were just 1 km away from me). Realizing they couldn’t deliver to my address, I ...
I placed an order with Camper (Order Number: 4005437991) on February 12, 2024. Despite the invoice being issued, nearly two months have passed with no delivery and no updates. My attempts to get information (at least three messages) went unanswered. When I finally reached the call center, they assur...
I have doubts about the trustworthiness of camper.com.tr. I made a purchase on the website 20 days ago, and so far, I haven't received any updates regarding the status of my order or any valid shipping information. I haven't received any responses to my emails about the problem.
I purchased a pair of shoes from Camper Turkey, and they assured me that I would receive them within 10-15 business days. I agreed to the timeline and completed the purchase. Unfortunately, it has been 10 days and the UPS Turkey tracking number is still not active. Why is Camper withholding my money...
I made a purchase from Camper (order #4005504837) on March 9th, 2024, and I am yet to receive my product. Upon placing the order, I was informed that the delivery would take approximately 2-3 weeks. Unfortunately, when I reached out to check on the progress of my order, I was informed that it has be...
On January 24, 2024, I ordered shoes from Camper.com with order number 4005339152. The shoes arrived on January 30, 2024, but they were too small, so the next day, I sent them back for an exchange with a size bigger via courier. It reached the company on February 1, 2024. They promised to send the r...
As a Camper client, I returned two pairs of shoes purchased through their website. For one pair, they canceled the incorrect item and refunded a reduced amount. For the other pair, it's been about 40 days and I still haven't received my return. I sent an email but received no answer. The customer se...
I am writing to express my deep disappointment and frustration with the handling of my recent order placed with Camper. I placed the order a staggering 25 days ago, and despite repeated attempts to seek information on its status, I have not received any satisfactory response from your team. Initiall...
