I placed an order for Camper brand shoes on January 30, 2025, through the official Camper website and made the payment in full. Shortly after, I received an email stating that my order would be shipped from Spain and would arrive within 10-15 days.
However, today is February 21, and my shoes have not even been shipped yet. There has been no update, no tracking information, and no explanation regarding the delay.
I expect urgent clarification and an immediate resolution to this issue. Either ship my order immediately or issue a full refund! Camper, please take responsibility and provide proper customer service!
I ordered shoes from camper.com.tr on 30.01.2025. It is 22.03.2025 and the product still has not reached me. I called customer service and stated that the product has not arrived for 2 months and I want a refund. Customer service stated that they will not refund a product that has not arrived and whose arrival date is unknown. Where is the promise to deliver the product within the promised 7-15 business days? Where is my product? If my product is not going to be sent, where is my money? I have never seen a brand that claims to care about customer satisfaction be so indifferent. Despite having complained to Camper about the issue many times, I have not received the slightest response, call, or email. Unfortunately, their approach to customers is unacceptable! Where is the legal obligation to deliver a paid product within 30 days? They cannot fulfill this, and they do not refund my money either. Be careful when shopping from camper.com.tr!
I ordered shoes from Camper’s online store (Order No. 4006102624), but decided to return them after they arrived. I sent the return package back on October 1, 2024, and was informed by customer service that the return process had started and would be completed in 3-10 business days. However, 17 days...
I ordered a pair of Camper shoes on February 20 as a birthday gift for my spouse. It’s now been months, and I still haven’t received the shoes. I’ve called their customer service at least five times, and each time I was told to wait a little longer. But nothing ever arrives. What’s most frustrating...
On September 4, 2025, and September 19, 2025, I purchased a total of four pairs of shoes from the Camper official website. The site stated that delivery would be completed within 20 days. Two of my orders were delivered; however, the other two — Order No. 4007300080 and Order No. 4007340217 — have s...
One month ago, I bought some sneakers from Camper; I'm still waiting for them to arrive. I trusted that timetable since the delivery time stated when I ordered was 15 days. I have sadly gotten no reply or fix while contacting out by email, writing, and calling several times. Finding any information ...
I placed an order on Camper's website on January 5, 2025, and after 48 days, I still have not received my purchase. Customer service keeps telling me that the item is stuck in customs, but they offer no solutions—not even an alternative shipping method or estimated delivery time. To make matters wo...
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