Camper Order Canceled Without Notice

Hak
October 7, 2025 10:18 PM22

On October 1, I placed an order through Trendyol for a pair of Camper Karst model shoes in ecru (Order No: 10556524630). My order was canceled on October 6 without any prior notice or my approval. When I contacted customer service, I was told that the cancellation occurred because the product had been priced too low, while the seller claimed it was due to an operational issue. I am requesting that the product be provided to me at the price I originally paid. Additionally, the payment I made has not yet been refunded and still appears as pending. My delivery address is in Istanbul, and this is the first time I have encountered such an issue. I kindly request that my problem be resolved urgently, that the product be sent to me at the price I paid, and that the refund process be expedited.

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