On October 22, 2024, I purchased a product from Camper's official website. However, they have not shipped the item, and instead of providing proper updates, they sent a faulty tracking number linked to a Trendyol link, which is completely unrelated. I requested the cancellation of my order, but they have not approved it. Furthermore, when I emailed to ask for a valid tracking number or clarification, they ignored my message entirely.
This lack of communication and transparency is unacceptable. I paid for this product expecting reliable service. Camper must either ship my order immediately with a proper tracking number or approve my cancellation and issue a full refund. I am extremely dissatisfied and demand a resolution promptly.
I placed an order for a Camper product on January 18, 2025, expecting delivery within 2-4 business days, as advertised. After a week of waiting, I checked the system only to find my order canceled—without any prior notification. When I called customer service, they told me that my order had been ca...
I placed an order with Camper (Order Number: 4005437991) on February 12, 2024. Despite the invoice being issued, nearly two months have passed with no delivery and no updates. My attempts to get information (at least three messages) went unanswered. When I finally reached the call center, they assur...
I placed an order for Camper brand shoes on January 30, 2025, through the official Camper website and made the payment in full. Shortly after, I received an email stating that my order would be shipped from Spain and would arrive within 10-15 days. However, today is February 21, and my shoes have n...
I placed an order on Camper's website on January 5, 2025, and after 48 days, I still have not received my purchase. Customer service keeps telling me that the item is stuck in customs, but they offer no solutions—not even an alternative shipping method or estimated delivery time. To make matters wo...
I made a purchase from Camper (order #4005504837) on March 9th, 2024, and I am yet to receive my product. Upon placing the order, I was informed that the delivery would take approximately 2-3 weeks. Unfortunately, when I reached out to check on the progress of my order, I was informed that it has be...
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