I made a purchase from Camper (order #4005504837) on March 9th, 2024, and I am yet to receive my product. Upon placing the order, I was informed that the delivery would take approximately 2-3 weeks. Unfortunately, when I reached out to check on the progress of my order, I was informed that it has been held up in customs for a whole week.
The customer service representative at Camper was not very helpful and seemed to have a negative attitude. I reached out to both the domestic and international departments of UPS with my tracking number (1Z1V43156805629672), but they informed me that the product is still in the possession of the sender. I'm receiving conflicting information from everyone.
If my product has gone missing, I expect either a refund or prompt delivery. I have been dealing with this issue for three weeks now, and the way Camper, a company I often purchase from, has been handling it is completely unacceptable. The responses I've received and the decline in service quality are extremely disappointing. I won't be making any future purchases from them. I need my product delivered as soon as possible.
I placed an order with Camper (Order Number: 4005437991) on February 12, 2024. Despite the invoice being issued, nearly two months have passed with no delivery and no updates. My attempts to get information (at least three messages) went unanswered. When I finally reached the call center, they assur...
I placed an order on Camper's website on January 5, 2025, and after 48 days, I still have not received my purchase. Customer service keeps telling me that the item is stuck in customs, but they offer no solutions—not even an alternative shipping method or estimated delivery time. To make matters wo...
I placed an order for a Camper product on January 18, 2025, expecting delivery within 2-4 business days, as advertised. After a week of waiting, I checked the system only to find my order canceled—without any prior notification. When I called customer service, they told me that my order had been ca...
I placed an order with Camper (order number 4006105532) over a month ago, and it has still not arrived. When I checked UPS’s tracking information, I saw that the package hasn’t even entered Turkey yet. I ordered the exact same shoes for my fiancé through Amazon, and they arrived within three days. H...
On October 22, 2024, I purchased a product from Camper's official website. However, they have not shipped the item, and instead of providing proper updates, they sent a faulty tracking number linked to a Trendyol link, which is completely unrelated. I requested the cancellation of my order, but they...
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