As a Camper client, I returned two pairs of shoes purchased through their website. For one pair, they canceled the incorrect item and refunded a reduced amount. For the other pair, it's been about 40 days and I still haven't received my return. I sent an email but received no answer. The customer service worker merely writes a ticket and says, "You'll be contacted," but no one has responded in 40 days. It's incredible that a firm that makes high-quality shoes can deliver such bad customer service. There's probably no other firm that offers high-quality products while providing such poor customer service. The Turkish representation of this brand requires immediate adjustment. Their problem-solving ability is nonexistent.
I am very disappointed with my Camper shoes from order 4005883601. Purchased in July, I couldn't use them until the winter season. Unfortunately, I can't return or exchange them, leaving me forced to seek repairs at a shoe repair shop. The repair professional pointed out significant design flaws: th...
Dear Interested Persons, I returned the Peu Stadium and Peu Touring shoes in my order 4004060248, which I bought from Camper.com/tr. It was said that Peu Touring was rejected, Peu Stadium was said to be refunded because it was never worn. Regarding this situation, an envelope was sent stating that P...
One month ago, I bought some sneakers from Camper; I'm still waiting for them to arrive. I trusted that timetable since the delivery time stated when I ordered was 15 days. I have sadly gotten no reply or fix while contacting out by email, writing, and calling several times. Finding any information ...
I am repeating my complaint because Camper did not return to my previous complaint. The shoes gave me difficulties from the moment I started using them. Of course, so did your customer service staff. I was not in a position to take the shoes to the store. Since it was not in season when I bought it,...
I purchased a pair of Camper shoes months ago and have faced significant issues despite wearing them only 2-3 times. Unfortunately, I lost the receipt and invoice, so I visited the store to seek assistance. The staff acknowledged, with a laugh, that the shoes were indeed their product, but they refu...
Comments