If you paid for Cambly with a credit card and then canceled your subscription, but the credit card you used has now expired, Cambly will still process your refund. However, they can only refund the money to the credit card you used to make the original payment.
If your card is canceled or expires, your card issuer will usually reroute the refund to your replacement card, if you have one. If you don't have a replacement card, your card issuer will usually find another way to refund your money. This could include writing a check or depositing the refund into your bank account.
Related Complaints
Cambly Kids Unauthorized Renewal Fee! Need URGENT Refund

On 02.10.2025, a renewal fee of ₺15,762.52 was withdrawn from my account for my Cambly Kids monthly subscription without... my permission or approval. I received no prior notification (such as email or SMS) that the subscription would be renewed; the only message I got was after the payment, stating “y...
Cambly Charged Me After I Canceled My Group Lesson Subscription

Yesterday, I experienced a serious issue with my Cambly group lesson subscription. Despite canceling my subscription, ₺7...,078.50 was charged to my credit card, and no refund has been issued to date. I contacted Cambly customer service about the matter, but the subscription cancellation and refund hav...
I Want to Cancel My Cambly Membership Made by Mistake

My daughter accidentally signed up for Cambly. I’ve been trying to contact Cambly Customer Service to cancel the transac...tion, but I can’t get through to anyone directly. There’s only a Support Request section, and I haven’t received any response from them. I even submitted multiple tickets through t...
Cambly Canceled My Subscription After Charging Me Twice Without My Consent

Dear Cambly Legal Department, I am formally notifying you of a breach of contract regarding my subscription. Cambly unla...wfully charged my account twice and, after fully refunding one of the payments, wrongfully terminated my active subscription without prior notice or my consent. Despite my multiple...
Cambly Auto-Renewed My Membership Without Notice and Won’t Cancel It
I bought a one-year Cambly membership, but the bad interface and inadequate service caused me to cease using it three mo...nths ago. They instantly renewed my subscription without any notice, and I discovered the price straight away. I got assistance right away to ask for a refund and cancel the renewa...
Cambly Subscription Renewal Button Remaining Open

CAMBLY's system is very prone to duplication and misunderstanding. Unfortunately, I didn't check again because I had a o...ne-time, 1-month subscription, but 6-7 withdrawals were made from my card. What should I do to refund the withdrawn amount? I sent them an email, but they responded by saying the r...
Cambly Old User Discount Complaint

I've been using Cambly for 3 years. My renewal date was on May 3, 2024. Although I checked my credit card balance, Cambl...y either couldn't or didn't process the payment. As a result, I lost my pricing advantage after 3 years. I suspect this was done intentionally. I expect to regain this advantage.
Cambly's 433% Increase in Subscription Renewal!
I have been a user for 3 years. I experienced an interesting situation during the renewal period this year. First of all..., I received an e-mail stating that my subscription would be renewed. However, there was no information about the renewal fee in the email or my account information. I opened a lim...



Cambly Annual Subscription Overcharge Attempt

Attention Cambly users! If you're scratching your head over a sudden price jump in your yearly subscription, you're not ...alone. Last year, I signed up for an annual membership at ₺8,000, only to find out this year they're trying to charge me ₺17,000! What gives? If this is going to be an annual tradi...
Cambly Discount Scam - Overcharged for Membership Through Ad Promo
I attempted to secure a reduced-rate membership by responding to a promotional offer from Cambly. Even though the amount... shown was ₺14,000 when I entered the referral code, my card was charged ₺17,000 at checkout. When I brought up this matter, they insisted that the amount couldn't be wrong. If I d...



Cambly Annual Subscription and Refund Hassles

I bought a yearly subscription from Cambly but decided to cancel it within 24 hours without ever using it. Even though t...hey promised to deduct fees and provide gift usage, they are refusing to cancel my package. It's important to exercise caution when providing credit card information to Cambly. Cou...
I Can't Cancel My Cambly Membership in the App Within 14 Days! No Such Option Given

During the Black Friday campaign, we got a gift membership for my mom. The instructors aren't holding any classes, and s...he hasn't been able to attend any. They promised, "You can return it within 14 days," but there's no option for returns on the website. Those thinking about getting a membership sh...
Cambly Charged Full Payment, No Discount Applied

While expecting a discount on Cambly, the full amount was deducted! I attempted to make a monthly payment, but despite s...electing this option, a 60% discount was not applied, resulting in a substantial yearly charge. This left me frustrated and disappointed, especially since there is no provided phon...
How to Get Your Money Back from Cambly's Deceptive Billing Practices

I am appalled by the unscrupulous billing practices of Cambly. Without any payment confirmation, you deducted the entire... annual fee from my card instead of the monthly amount. This is nothing short of a scam. I immediately raised the issue with the bank, but I can't find any contact information to r...
Unauthorized Charges by Cambly

I bought several packages from Cambly last year. I believe my subscription was supposed to end this month, and I didn't ...renew it or purchase a new package. Yet, tonight, money was deducted from my account. This is deceitful and unacceptable. How can you withdraw funds without my confirmation? If thi...

My Rights Were Ignored by Cambly Regarding a Refund for a Subscription Service

I am a 12-month subscriber to your service and I recently requested a refund for the unused portion of my subscription. ...However, there are conflicts in the email you sent me regarding my refund rights. Despite being a loyal customer who has not been charged extra, I am facing difficulty in getting a...
