Although my notifications are on at Cambly, I don't get the ringtone when a student enters a class. Why does the ringtone notification get muted always?

When using Cambly for online tutoring or learning, the timely arrival of students and tutors is crucial for a productive and efficient experience. However, sometimes users encounter issues with muted ringtone notifications, which can lead to missed calls and disruptions in the learning process. There are several possible causes for issues with muted ringtone notifications on Cambly, including the following:
• Device Volume: To hear the ringtone, make sure that your device's volume is turned up loud enough to be audible.
• App Settings: Verify that the ringtone option is turned on in the Cambly app's settings.
• Review the notification settings on your device to confirm that Cambly is authorized to send notifications. Device settings can occasionally disable app notifications.
• Updates to Chrome: Recent Chrome updates may have an impact on sound notifications in tabs that haven't been opened in a while. Due to this, Cambly might not be able to ring during incoming calls.
If none of the aforementioned fixes work, there may be a bug with the Cambly app. For additional assistance, you can contact Cambly's customer support and report the issue.