5
Resolved

Cambly Subscription Renewal Button Remaining Open

Hurıye
June 29, 2024 7:46 PM198
Hurıye's Thank You Message
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CAMBLY's system is very prone to duplication and misunderstanding. Unfortunately, I didn't check again because I had a one-time, 1-month subscription, but 6-7 withdrawals were made from my card. What should I do to refund the withdrawn amount? I sent them an email, but they responded by saying the refresh button is active. Why does the system directly start saying it is active? It is really unethical.

July 1, 2024 9:24 AM (1 day after complaint)

Hello, Best regards, The Cambly Team

Hurıye
Hurıye
July 1, 2024 10:55 AM

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