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Yemlihan is very satisfied with the result
Resolved

Cambly Charged Me a High Fee for Canceling  6-month Group Lesson

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Yemlihan
July 31, 2024 1:19 am
179
Yemlihan's Thank You Message
“Resolved”

I purchased a 6-month group course from Cambly for ₺4100. After just one class, totaling 60 minutes, I decided it wasn't for me. Assuming I had a refund option, I was shocked when they offered to return only ₺2950. That's a ₺1150 penalty for a single class! I understand charging for the classes used, but a flat ₺1150 fee is outrageous. Doesn't this mean I have no right to a refund if I'm not satisfied? Cambly seems to be creating loopholes in their refund policy. I'm demanding a full refund as I didn't enjoy the classes. Nobody can afford to pay ₺1150 for a single class!

Yemlihan
Yemlihan
July 31, 2024 12:49 pm

My issue was resolved and I received a response in a short time. Thank you...

July 31, 2024 1:27 pm (12 hours after complaint)
Yemlihan
Yemlihan
August 02, 2024 11:25 pm

Resolved

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