Booking.com Charged Me for a Ryanair Flight but Has Not Issued My Ticket
On 10 October I booked a Ryanair flight through Booking.com from Gothenburg to Pisa, with departure on 22 October. The ticket, in the name of Chaudhary Saad I*** C***, was charged to me for a total amount of 104.91 €, but I have not received any confirmation email or ticket for this reservation. In the Booking.com app I can see the upcoming trip for this flight with an “Action required” note, and I can view the reservation details including my passenger name, baggage information, customer reference number 40-1090868218 and PIN code 0144. The app shows that the reservation is pending confirmation, yet there is still no confirmation email in my inbox or spam folder. I have uploaded screenshots showing these details. Because of this situation, I am unable to access my ticket or manage my booking properly even though the payment has been taken. As the flight date on 22 October is very close, I urgently request that my flight ticket be issued and sent to me without further delay, or that you provide an equivalent solution so that I can take this flight without any problems.
