On October 10, 2025, I experienced an extremely upsetting situation at the KLM economy check-in and baggage counter at Istanbul Airport. Because my spouse is a foreign national, the staff spoke to us in a degrading and humiliating manner. They made discriminatory remarks such as “You can’t leave fro...
My Istanbul–Amsterdam flight KL1958 scheduled for September 29, 2024, was canceled without any notification, and I was moved to flight KL1960 on September 28, 2024. My reservation number is ZCR26I. The layover on my original ticket was 2 hours, but the new itinerary increased the layover to 15 hours...
I recently traveled with KLM on a connecting flight from Orlando to Amsterdam to Istanbul. Upon arrival, I was informed that my checked luggage had been lost. It was only delivered the next day—already frustrating enough—but to make matters worse, the suitcase was clearly damaged. I reported the is...
I’ve been a loyal KLM passenger for the past two years, frequently choosing the airline for my travels. Unfortunately, that trust has now been broken. On my recent flight from Norfolk to Istanbul on March 17, 2025, KLM damaged my suitcase. I reported the issue immediately, expecting a replacement or...
I am deeply frustrated with KLM Airlines and their questionable practices. After purchasing my ticket and paying in full, I was shocked to find that a week later, an additional amount was withdrawn from my bank account under the guise of "taxes." This is completely unacceptable and feels like an unf...
I had a frustrating experience with KLM Royal Dutch Airlines regarding a refund problem. I had to cancel my flight scheduled for December 8, 2024 (Reservation Code: L9EAPM, Ticket Number: 0742114984034), and I was shocked to find out that I would only get back $157.80 from my total payment of $416.2...
I want to share my negative experience with KLM Airlines. I had to cancel my December 8, 2024 flight (Reservation Code: L9EAPM, Ticket Number: 0742114984034), for which I paid a total of $416.20. Despite not using any services, I was informed that only $157.80 would be refunded. This is incredibly u...
On August 30, 2024, I flew with KLM Royal Dutch Airlines on a connecting flight from Istanbul to Amsterdam to New York, and my luggage was lost. I promptly reported the issue, but there has been no response or update, and my luggage is still missing. To make matters worse, my essential medications w...
I can't find anyone to talk to at KLM Airlines. It feels like they don't care about their customers. Even though I have a round-trip ticket to Natal, Brazil, and Brazil doesn't require a visa from me, I was asked for a Schengen visa because of my transfer in the Netherlands. This situation prevented...
My flight on February 8th with KLM from Los Angeles to Istanbul via Amsterdam had an issue with delayed baggage. In total, three pieces of luggage were affected. Although two items have already been delivered, the third piece, which contains vital medication, is still missing because we had to trave...
I want to share my experience on my KLM flight from Amsterdam to Boston on June 18th. The flight started with a 1-hour delay, and after we boarded the plane, we faced another setback - we waited inside the plane for a grueling 6 hours before take-off. Unfortunately, after this long wait, they inform...
I'd like to express my formal displeasure with KLM Royal Dutch Airlines. On December 11th, I bought three tickets, only to be denied boarding at the airport by an airline employee. He informed me that taking a taxi would be less expensive and that I would be reimbursed for the money I had spent. It ...