I booked a hotel via Booking.com, but the price suddenly increased. How can I dispute the price change in my favor?

Three months ago, we prepaid €335 by credit card through Booking.com to stay at the hotel “1browtown Dubai.” After our reservation was confirmed, everything appeared normal for three full months. However, on the very day we were supposed to check in, we received a message from Booking.com stating th...

On November 8, 2025, I booked a stay through Booking.com at a property called “Your Perfect Stay Luxury Serviced Apartments London.” During the reservation process, the discounted price was listed as $1,623. However, after completing the booking, my credit card was charged $2,290, and I was billed t...

Between September 30 and October 3, 2025, I stayed at the Vincci Soho Hotel in Madrid, a reservation I made through Booking.com. When I arrived at the hotel, I discovered that the direct booking price at the hotel was €800 cheaper than the rate shown on Booking.com. I had trusted Booking.com’s “Best...

In August 2025, I booked a stay at Delta Hotels by Marriott New York Times Square through Booking.com. The listing clearly stated that no charges would be made before arrival, but $229.11 was withdrawn from my card as a deposit before check-in. When I contacted the hotel, they assured me that this d...

I made a reservation through Booking.com under reservation number 6186987885 for Deluxe Aparthotel Orbi City in Batumi, Georgia, from September 1–14, with a confirmed price of 694 GEL and a free cancellation option until 6:00 PM on September 1. The property offered payment on-site. When I tried to c...

I made a Booking.com reservation (No: 6186987885) for Deluxe Aparthotel Orbi City in Batumi, Georgia, for September 1–14, at a confirmed rate of 694 GEL, with a free cancellation option until 6:00 p.m. on September 1 and the option to pay at the property. When I later tried to change the reservation...

During my hotel reservation at Hotel Razane in Kenitra, Morocco, which I booked through Booking.com, the hotel charged me an extra 218 MAD at check-in. I paid the amount in cash directly at the reception. I reported this issue twice through the Booking.com app, but even after more than 20 days, I h...

I made a reservation months ago through Booking.com at Zel Home 7 Double Bed hotel. Yesterday, just before my scheduled check-in, I was informed that the hotel had canceled my confirmed booking and attempted to offer me the same room at a much higher rate. My original reservation was at a lower pric...

I made a reservation for Flor Parks Barcelona Hotel for the dates 1–8 September through Booking.com, which was refundable and cancellable. However, when I requested to change the dates, I was told that the new price would apply. Despite sending an email about this issue around 9 days ago requesting ...

On August 6, 2025, I booked a stay through Booking.com at Zel Home 7 Double Bed in Baku, Azerbaijan for September 11–14. The confirmed price was 8 EUR, and I immediately received my booking confirmation via both Booking.com and email (Confirmation No: 5663****98, PIN: 0975). However, on September 6...

I booked Panaroma King Suite Sea View Hotel Batumi through Booking.com for my family from September 1 to September 4, 2025. At the time of reservation, the total price was clearly shown as 362.49 GEL. My reservation confirmation number is 5111****13. However, upon arrival at the hotel, we were unex...

I recently booked a stay at Regency Plaza Aqua Park and SPA Resort through Booking.com and encountered a serious payment issue. My reservation confirmation number is 4837155843 with PIN code 6914. According to the booking terms, I had free cancellation until August 31, 2025, and the total amount due...

In July 2025, I booked a non-refundable stay at Unite Hotel in Barcelona through Booking.com for €251.15. Booking.com advertises a “Best Price Guarantee”, and shortly after booking I found the exact same room with identical conditions listed on Agoda.com for €80 less. I immediately contacted Booking...

On May 20, 2025, I booked Modern Apartment Perlova abroad through the Booking.com app. At the time of booking, I paid €45.69, and the remaining €395 was supposed to be paid upon arrival. However, on July 7, 2025, I suddenly received an email through the app claiming my reservation was “not confirmed...

I booked a stay at 54 Queens Gate Hotel through Booking.com (confirmation number: 5703.182.79) and paid a total of ₺34,518 for the reservation. However, at checkout, my credit card was charged an additional £28.69. No explanation was provided for this fee, other than being told it was “standard.” Th...

I am a registered Booking.com member and recently downloaded the app to make reservations. While searching for Santa Barbara Hotel in Milan for the dates August 29 – September 1, 2025, I noticed a troubling inconsistency in pricing. On the Booking.com mobile app (logged in as a member), the hotel p...

On September 15–20, 2025, I booked a stay for 2 adults and 1 child at Dream Resort Sharm El Sheikh in Egypt through Booking.com (Reservation No: 5154*410). I completed the full payment at the time of booking. However, when I received my reservation details, they incorrectly showed the booking as 1 a...

My friend and I booked the same hotel separately through Booking.com, but I was charged significantly more than they were—even though we selected the same room type and dates. I double-checked the confirmation and payment details, and the price difference is real and unjustified. I’ve tried contact...

On July 22, 2025, I made a reservation through Booking.com, where the confirmed price for my booking was ₺6,649. However, when I checked my credit card statement, I saw that ₺6,891 had been charged instead—₺242 more than the agreed-upon amount. The promotional campaign I joined clearly stated the am...

Booking.com is failing to uphold its price match guarantee, despite my providing all required screenshots that show a lower price. Customer Service is a joke; they do not even bother to respond to messages in five days. They are most probably manipulating the market and deceiving customers with no s...

I booked a stay in Rhodes, Greece through Booking.com for July 14–17, 2025. At the time of reservation, I specifically chose an option that stated all taxes and fees were included in the price. Trusting the platform, I completed the full payment, assuming there would be no surprise charges later on....

I booked a hotel in Edinburgh through Booking.com for July 21–24, 2025, under reservation number 5608****28. I made the reservation back in June for £678, including breakfast. However, on July 8, I noticed that the exact same room — again with breakfast included — dropped to £628. Naturally, I submi...

I booked a hotel through Booking.com, and the listing clearly stated that the city tax would be €18. However, when I arrived at the hotel, they demanded €27 — a full €9 more than what Booking.com had communicated at the time of booking. The hotel staff told me this was Booking.com’s mistake and tha...

I booked a 5-night stay (July 11–16) at Pickalbatros Jungle Aqua Hotel Hurghada through the Booking.com app. Confirmation No: 6661790995 PIN Code: 0939 On the third night of our stay, my husband became seriously ill after eating grilled chicken at the hotel restaurant. His condition was so bad the ...

I made a hotel reservation through Booking.com on July 11, and although the booking appeared to be confirmed, I noticed that no charge had been made to my credit card. Two days later, on July 13, I checked again and saw that the payment still hadn’t been processed. I reached out via the Booking.com ...