I booked a hotel via Booking.com, but the price suddenly increased. How can I dispute the price change in my favor?

I made a reservation through Booking.com for Samama Ajyad Hotel in Mecca, Saudi Arabia, for the dates March 13–20, 2026. In the site settings, the currency was set to Turkish Lira, and all prices were displayed in that currency. Under these conditions, I saw the total amount as $3,890 USD, approved ...

We had made four-night accommodation reservations for three families at Hotel Edelweiss in Borovets for the dates January 19–23. These reservations were made months in advance at a total cost of approximately $483 USD. Despite having sufficient credit card limit, the reservations were canceled witho...

In November, I made a reservation through Booking.com for Novotel Suites Malaga Centro, choosing the free cancellation option. The system showed the free cancellation deadline as approximately January 16. Because my visa process was uncertain, I specifically chose a hotel with free cancellation from...

We made a reservation through Booking.com at the Titanic Chaussee Berlin Hotel, with check-in on December 6, 2025, and check-out on December 10, 2025. During the reservation process, the total price displayed—including 7% VAT and 7.5% city tax—was €552.42. However, at the payment stage, we were char...

Booking.com claims to offer price matching. I found the same hotel at a lower price on another website and sent them both the link and screenshots as proof. Not only did they fail to apply the price match, they did not follow up on the issue at all. Even though I clearly wrote that I was requesting ...

This is the worst customer satisfaction and service I have ever experienced from Booking.com. They charged a higher amount to my credit card than what was shown, and even though the situation is completely clear, they refused to make a cancellation or adjustment. They even hung up on me several time...

Three months ago, we prepaid €335 by credit card through Booking.com to stay at the hotel “1browtown Dubai.” After our reservation was confirmed, everything appeared normal for three full months. However, on the very day we were supposed to check in, we received a message from Booking.com stating th...

On November 8, 2025, I booked a stay through Booking.com at a property called “Your Perfect Stay Luxury Serviced Apartments London.” During the reservation process, the discounted price was listed as $1,623. However, after completing the booking, my credit card was charged $2,290, and I was billed t...

On November 22, I made a reservation through Booking.com for the Swissôtel Sharm El Sheikh – Ultra hotel. During the booking process the total amount appeared as 25,000 ₺, but when the payment was processed, my credit card was charged 51,000 ₺. On my bank statement both transactions appear under the...

Between September 30 and October 3, 2025, I stayed at the Vincci Soho Hotel in Madrid, a reservation I made through Booking.com. When I arrived at the hotel, I discovered that the direct booking price at the hotel was €800 cheaper than the rate shown on Booking.com. I had trusted Booking.com’s “Best...

In August 2025, I booked a stay at Delta Hotels by Marriott New York Times Square through Booking.com. The listing clearly stated that no charges would be made before arrival, but $229.11 was withdrawn from my card as a deposit before check-in. When I contacted the hotel, they assured me that this d...

I made a reservation through Booking.com under reservation number 6186987885 for Deluxe Aparthotel Orbi City in Batumi, Georgia, from September 1–14, with a confirmed price of 694 GEL and a free cancellation option until 6:00 PM on September 1. The property offered payment on-site. When I tried to c...

I made a Booking.com reservation (No: 6186987885) for Deluxe Aparthotel Orbi City in Batumi, Georgia, for September 1–14, at a confirmed rate of 694 GEL, with a free cancellation option until 6:00 p.m. on September 1 and the option to pay at the property. When I later tried to change the reservation...

During my hotel reservation at Hotel Razane in Kenitra, Morocco, which I booked through Booking.com, the hotel charged me an extra 218 MAD at check-in. I paid the amount in cash directly at the reception. I reported this issue twice through the Booking.com app, but even after more than 20 days, I h...

I made a reservation months ago through Booking.com at Zel Home 7 Double Bed hotel. Yesterday, just before my scheduled check-in, I was informed that the hotel had canceled my confirmed booking and attempted to offer me the same room at a much higher rate. My original reservation was at a lower pric...

I made a reservation for Flor Parks Barcelona Hotel for the dates 1–8 September through Booking.com, which was refundable and cancellable. However, when I requested to change the dates, I was told that the new price would apply. Despite sending an email about this issue around 9 days ago requesting ...

On August 6, 2025, I booked a stay through Booking.com at Zel Home 7 Double Bed in Baku, Azerbaijan for September 11–14. The confirmed price was 8 EUR, and I immediately received my booking confirmation via both Booking.com and email (Confirmation No: 5663****98, PIN: 0975). However, on September 6...

I booked Panaroma King Suite Sea View Hotel Batumi through Booking.com for my family from September 1 to September 4, 2025. At the time of reservation, the total price was clearly shown as 362.49 GEL. My reservation confirmation number is 5111****13. However, upon arrival at the hotel, we were unex...

I recently booked a stay at Regency Plaza Aqua Park and SPA Resort through Booking.com and encountered a serious payment issue. My reservation confirmation number is 4837155843 with PIN code 6914. According to the booking terms, I had free cancellation until August 31, 2025, and the total amount due...

In July 2025, I booked a non-refundable stay at Unite Hotel in Barcelona through Booking.com for €251.15. Booking.com advertises a “Best Price Guarantee”, and shortly after booking I found the exact same room with identical conditions listed on Agoda.com for €80 less. I immediately contacted Booking...

On May 20, 2025, I booked Modern Apartment Perlova abroad through the Booking.com app. At the time of booking, I paid €45.69, and the remaining €395 was supposed to be paid upon arrival. However, on July 7, 2025, I suddenly received an email through the app claiming my reservation was “not confirmed...

I booked a stay at 54 Queens Gate Hotel through Booking.com (confirmation number: 5703.182.79) and paid a total of ₺34,518 for the reservation. However, at checkout, my credit card was charged an additional £28.69. No explanation was provided for this fee, other than being told it was “standard.” Th...

I am a registered Booking.com member and recently downloaded the app to make reservations. While searching for Santa Barbara Hotel in Milan for the dates August 29 – September 1, 2025, I noticed a troubling inconsistency in pricing. On the Booking.com mobile app (logged in as a member), the hotel p...

On September 15–20, 2025, I booked a stay for 2 adults and 1 child at Dream Resort Sharm El Sheikh in Egypt through Booking.com (Reservation No: 5154*410). I completed the full payment at the time of booking. However, when I received my reservation details, they incorrectly showed the booking as 1 a...

My friend and I booked the same hotel separately through Booking.com, but I was charged significantly more than they were—even though we selected the same room type and dates. I double-checked the confirmation and payment details, and the price difference is real and unjustified. I’ve tried contact...