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BlaBlaCar

BlaBlaCar Logo
BlaBlaCar

Complaints

98 complaints
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BlaBlaCar Account Recovery Request After False Driver Report

7

I booked a BlaBlaCar ride from Delhi to Bhiwani for my wife on 5 October 2026 and paid the full amount of ₹280 online fo...

My BlaBlaCar Account Has Been Suspended, Kindly Reactivate It

10

I have been using the BlaBlaCar mobile app with the email address jagroopsingh4***@gmail.com and phone number 9415079***...

BlaBlaCar Account Permanently Blocked for 'Suspicious Activity'

25

I have been an active user of BlaBlaCar and my account was suddenly blocked during a ride in September. Since then I hav...

BlaBlaCar Account Blocked After Wrong Password Attempts

I accidentally entered the wrong password three times on my BlaBlaCar account, and as a result, my account was blocked. ...

BlaBlaCar Identity Verification Camera Access Denied

I created an account through the BlaBlaCar app on September 22, 2026. When I reached the identity verification step, the...

BlaBlaCar Driver Account Suspended Without Explanation

2

My BlaBlaCar driver account was suspended in 2025 without any explanation. I suddenly lost access to my driver profile a...

BlaBlaCar Ride Canceled at the Last Minute

1

Today, my friends and I booked a BlaBlaCar ride to travel to Eskişehir. Our reservation was confirmed, and we contacted ...

BlaBlaCar Phone Number Already Linked to Another Account

I created a new account on the BlaBlaCar app and want to use my existing phone number with this account. However, when I...

BlaBlaCar Driver Complaint Over Unsafe and Distressing Ride

On September 11, I took a BlaBlaCar ride for the first time. I got into a blue BlaBlaCar vehicle to travel from Çeşme to...

BlaBlaCar Phone Number Linked to Old Account and SMS Code Issue

5

Hello BlaBlaCar Support, I am writing from India because I am unable to use my phone number on my new BlaBlaCar account....

BlaBlaCar Ambassador Account Permanently Blocked Without Explanation

I have been an active BlaBlaCar Ambassador account holder for approximately six years. As someone who regularly travels ...

Unblock My BlaBlaCar Account

17

I have been using BlaBlaCar in India as a driver and on 16/08/2026 I received a message saying that my account was suspe...

Request For Review Of Suspended BlaBlaCar Account

4

My BlaBlaCar account linked to the email address musamobicar***@gmail.com and the phone number +91 7780944*** has been s...

Lost BlaBlaCar Car Account

10

I have been using BlaBlaCar as a driver, offering rides to passengers with my car, and on 27/06/2026 at exactly 11:54 PM...

Old BlaBlaCar Account Blocks Phone Number From New Sign-Up

I previously had an account on BlaBlaCar, but I haven't been able to log into it for about 2-3 years now. Since I can't ...

BlaBlaCar Account Suspended With No Support Channel to Contact

I posted a listing on BlaBlaCar for a trip from Istanbul to Bursa. Even though I created the listing, I never accepted a...

BlaBlaCar Support Isn't Responding to My Account Suspension Inquiry

I have an account on the BlaBlaCar ride-sharing app, but I just noticed that my account has been suspended. When I tried...

BlaBlaCar Suspends My Account After Driver Files One-Sided Complaint

On June 18, I agreed to a price of $7 per person for a trip from Izmir to Bandırma with a driver named T****** Ü*** thro...

BlaBlaCar Identity Document Flagged as Duplicate With No Explanation

I tried to verify my identity for my BlaBlaCar account, and on June 19, I took a photo of my ID and uploaded it to the s...

BlaBlaCar's Price Cap Doesn't Cover Rising Fuel and Toll Costs

I've been driving the Istanbul–Aydın route on BlaBlaCar for a long time, and I'm experiencing serious financial strain b...

Brand Overview: BlaBlaCar

BlaBlaCar is a long-distance carpooling and shared travel platform operated by Comuto S.A., headquartered in Paris, France. Founded in 2006, the company connects drivers with empty seats to passengers traveling in the same direction, helping users reduce travel costs through ride-sharing services.

Contact Info

Customer Support: BlaBlaCar mainly provides customer assistance through its online Help Center and support forms.

Customer Support Email: [email protected]

Industry and Operations

BlaBlaCar operates in the transportation and mobility industry. The platform focuses on long-distance ride-sharing, connecting drivers and passengers through its website and mobile applications. In some regions, the company also offers bus transportation services.

  • Long-distance carpooling services
  • Shared travel and ride-matching platform
  • Mobile app and web-based booking system
  • Intercity bus ticket services in selected countries
  • User verification and travel rating systems
  • Cost-sharing transportation model
  • Cross-country and regional travel solutions

User Sentiment

User sentiment toward BlaBlaCar is mixed. Many users appreciate the affordable travel options, but complaints frequently focus on cancellations, account restrictions, payment issues, and customer support responsiveness.

  • Drivers canceling rides at the last minute
  • Difficulty receiving refunds after canceled trips
  • Accounts being suspended or restricted unexpectedly
  • Complaints about delayed customer support responses
  • Issues with payment processing and booking confirmations
  • Passengers reporting unreliable drivers or no-shows
  • Concerns regarding safety and user verification
  • Problems updating personal or vehicle information
  • Frustration over limited direct communication with support teams

Share Your Experience

If you’ve experienced issues with BlaBlaCar, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.