I'm going on a trip with BlaBlaCar, how can I be sure that the route and time will be followed?

To be sure that the route and time will be respected when traveling with BlaBlaCar, it is recommended:

Before your trip, contact the driver or passenger you are traveling with to confirm the details of the itinerary, meeting points and departure time.

Make sure the driver or passenger agrees with the proposed time and itinerary. Keep an eye out for updates and notifications from BlaBlaCar as trip information may change. Try to be on time at the pickup location and report delays in a timely manner if necessary.

It's important to be prepared for unforeseen situations, such as traffic jams on the road, and have a plan B so as not to unnecessarily inconvenience the driver or passenger.

If any changes or inconsistencies arise, contact your travel partner and negotiate the necessary adjustments. In most cases, drivers and passengers try to honor agreements and ensure a comfortable trip for all.

If your issue remains unresolved, you can take the opportunity to file a complaint and deal with the situation further on our website.