BDG Game Account Locked With Error 116 and Unable to Log In

I am a user of the BDG Game application and my account has been locked without any clear reason. When I try to log in from my Android phone, the screen displays the error message “Error: 116 User has been locked” and I am completely unable to access my account. I first encountered this issue on 13 July and since that date I have not been able to use my account at all. My BDG account is registered with the mobile number 82958****. I have important access and progress tied to this account and I would like to continue playing the game, but the lock on my account prevents me from logging in by any means. I kindly request that my account be urgently checked, that the lock on my user ID linked to mobile number 82958**** be removed, and that my access to the BDG Game application be restored as soon as possible. If any additional verification or documentation is required from my side, I am ready to provide it immediately.