I used the services of BlaBlaCar, but during the trip there was a problem with the payment, how can I resolve it?

If there is a payment problem while traveling with BlaBlaCar, it is important to resolve the situation:

First, contact the driver and discuss the payment problem. It may just be a misunderstanding and you may be able to resolve the issue between you.

If the driver can't resolve the issue or refuses to resolve it, contact BlaBlaCar support, providing them with details of the problem and copies of the payment.

BlaBlaCar has procedures and mechanisms in place to resolve conflicts and payment issues. They can help you with refunds if the payment was made through the platform.

It is important to keep all documents and receipts related to the payment to have proof if needed.

Be patient as it may take time to resolve the issue, but ultimately BlaBlaCar's goal is to ensure all parties are satisfied and provide a safe and comfortable journey.

If you still have doubts or problems, you can use our website to express your dissatisfaction and get further assistance.