BlaBlaCar Phone Number Linked to Old Account and SMS Code Issue

5

Hello BlaBlaCar Support, I am writing from India because I am unable to use my phone number on my new BlaBlaCar account. My phone number is still linked to my old account, and I cannot log in to that account anymore because my previous phone was lost about a month ago. When I try to register or log in with my number on my new profile, I am not receiving the SMS verification code, and it seems to be because the number is already in use on the old account. I still have access to the email address used on the old account and can confirm any necessary details to verify my identity. I kindly request that you either delete my old account or unlink my phone number from it, so that I can verify and use the same phone number on my new BlaBlaCar profile. Thank you in advance for your help.

Comments

Similar Complaints

Old BlaBlaCar Account Blocks Phone Number From New Sign-Up

I previously had an account on BlaBlaCar, but I haven't been able to log into it for about 2-3 years now. Since I can't ...

BlaBlaCar Is Not Verifying My Phone - I Cannot Use the App

July 18, 2025 3:30 PM267

I’m having a really annoying problem with BlaBlaCar’s phone verification system. The app is frustratingly unable to veri...

BlaBlaCar Won't Verify Phone Number Tied to Another Account

While signing up for the BlaBlaCar app, I can't seem to verify my phone number. The system keeps showing a "This number ...