Beko

I bought a Beko washing machine in March 2023. In November 2023, I called for service for the first time because, during... this period, the machine had started tearing my clothes. I waited for a while, but when the tearing continued, the service said it was due to the detergent and advised me to use l...

I’ve been stuck with a broken washing machine for months, and even though I reported the problem just a couple of weeks ...after I bought it, I’m still dealing with it. Whenever I've tried to get in touch, nothing has been done to fix the problem. It feels like the company is totally overlooking me. Th...

It hasn't even been a year since I wrote my last complaint. Unfortunately, after having my refrigerator repaired, it has... stopped cooling again. I paid nearly half the price of a new fridge just for the repair, and now they are telling me I’ll be charged another repair fee because it’s not under warr...

Upon discovering the CH-24 code, I promptly submitted an online fault application, even though it has been less than a y...ear since I made the purchase. Unfortunately, I was only able to secure a technical service appointment for 07.09.2024, a staggering 16 days from now. Believing it was an error, I ...

I bought a Beko deep freezer from beko.com.tr in 2020 and left it in its original packaging until August 2024, when I fi...nally decided to get it set up. Surprisingly, I was informed that a fee was required for the installation due to the elapsed time of 3 years since the purchase. The condition in qu...

Last year, I bought a steam iron from Beko, and unfortunately, it has had to be sent for service three times in a relati...vely short period. Every time, the iron returned with fresh problems. Following a single service, the iron completely ceased to produce steam. They said it was because of limescale...

I'm writing to share my disappointment with the Beko refrigerator I bought, which has been incredibly frustrating. I rea...ched out to the authorized service for assistance after discovering that the cooler part of my refrigerator was no longer functioning. They arrived, installed a test device, and as...

I called the authorized service for my Beko refrigerator, which I purchased in March 2022, after it broke down. The serv...ice technician identified that several parts were faulty, but they informed me that these parts are not available in the factory's stock. I can't understand how parts for a two-yea...

Although Beko is known as a global brand, my experience with their refrigerator has been disappointing. After the fridge... suddenly warmed up and the ice melted, causing damage, we created a service request. It took four days for a response. When the Beko service team finally arrived, their behavior t...

Within a 13-month period, my refrigerator has required three compressor replacements and two door replacements. Incredib...ly, two of the compressor replacements were needed within a week of each other. Despite numerous service calls and complaints to customer service, the issue has never been permanen...

Beko's negligence turned my air conditioner into a useless piece of equipment. Despite their own investigation confirmin...g a defect, they refused to replace it. The Antalya Regional Directorate, which they claim to have no control over, has been equally unhelpful. Their endless bureaucracy and disreg...

I purchased a Beko air conditioner from an online site, but unfortunately, it does not cool effectively. Additionally, I... did not receive the necessary invoice and warranty certificate. The installation team that came over did not vacuum the system, and they miscalculated the room size, leading to in...

I bought a Beko air conditioner, but I was informed that the initial setup service would take more than 20 days. It's qu...ite frustrating that I reside in Maltepe, Istanbul, and there happen to be five service centers in close proximity. When I tried to explain this, the response I received was far fr...

In 2023, I purchased a Beko refrigerator for my summer home, using it for only three months before properly unplugging i...t for the off-season. When I returned in summer 2024, the fridge wouldn't cool despite all lights working and making the usual sounds. I contacted customer service on July 7, 2024...

I've never experienced such poor service as I have with Beko Bahçelievler. On July 11, 2024, they replaced the motor in ...my non-functioning refrigerator, charging me ₺7,500. If only that had fixed it! They said the fridge would cool within 24 hours, but after three days, there was still no sign of li...

I've been having persistent issues with my Beko washing machine since I purchased it, and the company has failed to reso...lve the problem despite multiple attempts. They've replaced both the drum and the door, but the machine continues to leave small, rust-like stains on white clothes that are impossi...

I had a Beko espresso machine which leaks badly. I tried to deal with it for a long time, but in the end I decided to go... to a service point to get it repaired. I left the machine in May 25 and they completed it in the 36th day. As declared in the warranty book, I ask them to replace it with a new un...

My Beko refrigerator went on the fritz – wouldn't cool at all! I called their authorized service center expecting a quic...k fix. Big disappointment! They stuck me with an appointment a whole 4 days later! There's literally an authorized service center practically next door, but no, I had to wait, in t...

My experience with Beko has been so bad that I will never shop there again. I ordered an air conditioner from Beko's web...site, and they came to install it a month later without warning. They called and said, "We will be there in 10 minutes." Only my spouse was home, and when I asked them to return la...

I've been experiencing problems with my Beko CM 9102 B washing machine for about a year. The machine has been replaced t...wice, yet my issue remains unresolved. Approximately ₺20,000 worth of clothes have been ruined. Each time I call the service, they come and go, claiming there's no problem. All my ...