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New Beko Air Conditioner Installation Takes Long Despite Nearby Service Centers

İbrahim
July 22, 2024 1:48 PM45

I bought a Beko air conditioner, but I was informed that the initial setup service would take more than 20 days. It's quite frustrating that I reside in Maltepe, Istanbul, and there happen to be five service centers in close proximity. When I tried to explain this, the response I received was far from serious. It was simply a dismissive "Sorry, you'll just have to wait."

July 23, 2024 12:45 PM (22 hours after complaint)

Dear Customer, First of all, we would like to thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center

İbrahim
İbrahim
July 27, 2024 10:19 AM

Still no solution has been offered...

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