Last year, I bought a steam iron from Beko, and unfortunately, it has had to be sent for service three times in a relatively short period. Every time, the iron returned with fresh problems. Following a single service, the iron completely ceased to produce steam. They said it was because of limescale and made me pay for the cleaning, but after that, a weird noise started coming from the internal mechanism. After I sent it back once more, they were unable to resolve the issue. Currently, the iron exhibits signs of wear and tear, with visible screwdriver marks, an ill-fitting cover, and an audible whistling noise that occurs after a brief period of use. It's currently functioning at a very basic level, which is quite disappointing considering the price I paid. The service that handled it refuses to accept responsibility, while another service claims it's not their concern. I had high expectations for Beko as a brand, but their service has been extremely unsatisfactory. I have been left with a defective product, and unfortunately, I am not receiving any assistance from anyone. After this experience, my trust in local brands has been shattered and I won't be selecting them in the future.
I told them how unhappy I was that the Beko steam iron couldn't do what it was supposed to do. Customer service sent me to their technical service, which told me the iron was working as it should. Then I asked for a return, but they said no because the time spent on the technical service visit would...
I’ve had enough of Beko washing machines. Our first Beko machine tore our clothes, left greasy stains, and when we called the official service, they told us the repair would be too expensive. Based on trust in the brand, we went ahead and bought a second Beko machine—and unbelievably, the same issue...
I purchased a Beko washing machine at the beginning of January, and I’ve been deeply disappointed from the start. The machine is extremely noisy during operation, and what’s worse, it doesn’t clean the clothes properly. For a brand like Beko, this performance is unacceptable. I’ve had the service t...
I bought a washing machine from Beko in May 2024. Ever since we purchased the machine, it has been making a loud noise during the spin cycle. We have contacted technical service about this issue four times. We requested a replacement for the device, but the regional engineer rejected our request, st...
I bought a Beko washing machine in March 2023. In November 2023, I called for service for the first time because, during this period, the machine had started tearing my clothes. I waited for a while, but when the tearing continued, the service said it was due to the detergent and advised me to use l...
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