Beko Refrigerator Week-Long Repair Failure
I've never experienced such poor service as I have with Beko Bahçelievler. On July 11, 2024, they replaced the motor in my non-functioning refrigerator, charging me ₺7,500. If only that had fixed it! They said the fridge would cool within 24 hours, but after three days, there was still no sign of life. When I called them back, the technician mumbled something about insufficient refrigerant, which I didn't buy.
The real kicker? They told me to unplug it for two days. I requested a loaner fridge, which they reluctantly provided - and surprise, surprise, it doesn't work either. I'm not even shocked anymore. This incompetent service has left me and my kids in a bind for a week. Everything's gone bad in the fridge, and I never want to hear the names Arçelik or Beko again. I'm disgusted.
I demand that Beko compensate me for this ordeal, and I'll be filing complaints with every relevant authority.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. We kindly ask you to send any information, suggestions, opinions, and solution requests regarding our products and services to us. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center
