2

Beko Refrigerator Not Cooling, My Food Spoils Easily

İsmail
July 13, 2024 3:57 AM75

My Beko refrigerator went on the fritz – wouldn't cool at all! I called their authorized service center expecting a quick fix. Big disappointment! They stuck me with an appointment a whole 4 days later! There's literally an authorized service center practically next door, but no, I had to wait, in the meantime, all my food in the fridge started going bad! This is a huge hassle and a waste of money on spoiled groceries. honestly, this experience makes me seriously reconsider ever buying a Beko appliance again. There's no excuse for such a long wait, especially when there's a service center right around the corner. On top of that, no communication – not even a courtesy call to explain the delay.

July 14, 2024 1:21 PM (1 day after complaint)

Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us primarily. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center

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