I bought a Beko washing machine in March 2023. In November 2023, I called for service for the first time because, during this period, the machine had started tearing my clothes. I waited for a while, but when the tearing continued, the service said it was due to the detergent and advised me to use less detergent. I already use a small amount of detergent. I kept waiting, but the machine kept tearing different clothes with every wash. It loosened the elastic bands of socks, stretched the strings of tank tops, and damaged the fabric. In September 2024, when I called the service for the second time, they said they would replace the drum and the rubber seal. I explained that the machine had been faulty since the first use and requested a replacement. This request has been rejected four times now. The central service blames the local service, and the local service blames the central office for not approving it. The store where I bought it from also said they couldn't do anything. They only care until the product is sold; none of them stand behind the product. I bought all my white goods from Beko, but despite seeing this, they didn't offer any help. Do not buy Beko, and don't recommend it to others!
Hello, I bought a Beko washing machine on March 29, 2023. Over time, I noticed that it started tearing the clothes. I called the service in November 2023, and they said there was nothing wrong and that I should use less detergent. I was already using a small amount. However, when many items started to tear, I called the service again in September 2024. They said the drum and the rubber seal of the machine would need to be replaced. I said that the product was defective and faulty as it malfunctioned within the first year. I want a replacement for my machine. Unfortunately, this is the fourth time I have received a rejection from the service. Neither Beko central office stands behind their product, nor does the service, nor the Beko dealer who sold it. I have to take my laundry to nearby relatives' houses to wash. A new blue t-shirt had its bottom part, the elastics of the knits, and the elastics of the socks ruined in the first wash, rendering the product unusable. Please look at the visuals. We said "domestic product, the nation's product" for Beko, but it has been a great regret. I am announcing here that I will seek resolution through other channels. If you have any other helpful suggestions, I would appreciate your comments.
I’ve had enough of Beko washing machines. Our first Beko machine tore our clothes, left greasy stains, and when we called the official service, they told us the repair would be too expensive. Based on trust in the brand, we went ahead and bought a second Beko machine—and unbelievably, the same issue...
My Beko washing machine started making excessive noise and leaking water from the bottom on December 25, 2024. I contacted Beko service, and the technician determined that the drum needed to be replaced and that the water leakage was caused by this issue. The next day, when the service team arrived ...
Three years ago, I purchased a Beko washing machine from a reputable dealer. Since then, I have had nothing but problems with the machine. Here is a timeline of the issues I have experienced: Year 1: The pump motor broke down and the drum had to be replaced. Year 2: The machine started burning on ...
I bought a washing machine from Beko in May 2024. Ever since we purchased the machine, it has been making a loud noise during the spin cycle. We have contacted technical service about this issue four times. We requested a replacement for the device, but the regional engineer rejected our request, st...
I use the Beko BM 4044 4prg dishwasher. Or rather, I can't use it. The product was purchased on 08.09.2022, but I started using it only after 12 months. Initially, it cleaned my dishes well, but after 1-2 months, it stopped washing and drying the dishes properly. I called customer service multiple t...
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