I bought the 684630 EI series refrigerator from Beko company. We bought the refrigerator on 16.09.2021. After 1 year had expired, we noticed a black paint discharge on the side panel as seen in the photo, so we called the service, the service called it customer error and returned, they said they could not open a record about it and left, they reasoned that the general center would not be accepted in this way. After that, the edges of the inner shelves of the refrigerator were bent and broken, we called the service, again they said it was customer error and left, when 3 shelves broke from the same place, we called again, this time they changed the shelves. After that, a red light started flashing on the display and the cooling stopped, the service came a few times, checked the refrigerator, put the measuring machine and said that it was not cooling and took the refrigerator to their workshop and after a week there, they said that there was no problem and brought the refrigerator back. They initially suspected that there was a problem with the electrical voltage in the house, so they took a measurement and discovered no issues. To be sure, we contacted a private electrician, who certified that the voltage was correct. Despite this, our refrigerator continues to malfunction, failing to chill adequately and allowing the contents to spoil. We also discovered some dents on the refrigerator, which were most likely caused during transit. 20 days ago, we requested that our refrigerator be replaced with a new one, and we were told that we would return about it but no return was made.
I purchased a Beko 670530 EB refrigerator from an authorized Beko dealer in 2020. For about a month now, I have been experiencing a water leakage issue in the freezer section. After the problem began, I contacted the authorized service center. During the first visit, the technician said that the he...
I have a serious complaint about my purchase of a Beko washer and fridge from the Sultanbeyli Evseren store in 2022. I purchased a package that included an oven, stovetop, hood, dishwasher, Beko 7150320200 BK 9121 EY washer, and a Beko 970505 EB refrigerator, and it was delivered to my home. They sa...
I purchased the Beko 974561 EL refrigerator not long ago. Since the day I bought it, the refrigerator has had a persistent icing problem, which causes the food stored inside to spoil. So far, I have called the service center four times, and each visit resulted in a different explanation. The first...
I recently had a Beko refrigerator installed by the authorized service team, but as soon as they left, I noticed serious defects. The door seals were coming apart, and the LED light cover was broken. Given these issues, I immediately requested a return. It has now been 15 days, and both customer se...
Our refrigerator with serial number 7293920284 670531, which we bought from Beko 1 year ago, was giving an exclamation red light warning. When I created a service report, the service informed me that it gave a low-temperature warning, but the refrigerator was overcooling, and, on the contrary, all f...
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