I called the authorized service for my Beko refrigerator, which I purchased in March 2022, after it broke down. The service technician identified that several parts were faulty, but they informed me that these parts are not available in the factory's stock. I can't understand how parts for a two-year-old refrigerator could be unavailable, and now I'm left without a functioning fridge during the summer. They can't even provide an estimate for when it will be fixed, only saying, "We will get back to you." I urgently request that this issue be resolved promptly to alleviate my inconvenience.
In 2023, I purchased a Beko refrigerator for my summer home, using it for only three months before properly unplugging it for the off-season. When I returned in summer 2024, the fridge wouldn't cool despite all lights working and making the usual sounds. I contacted customer service on July 7, 2024...
My Beko deep freezer has stopped cooling, and this isn’t the first time I’ve faced this issue. Previously, a service technician came, claimed it was working, and installed a part, but the same problem has returned. I have no place to store the food, and when I called for service today, they told me ...
I reached out to the authorized service for my Beko boiler after it experienced a malfunction. They let me know that the defective part would be replaced at no cost and then departed. Unfortunately, it has been three weeks and the part is still unavailable. Their customer service is absolutely terr...
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
I'm writing to share my disappointment with the Beko refrigerator I bought, which has been incredibly frustrating. I reached out to the authorized service for assistance after discovering that the cooler part of my refrigerator was no longer functioning. They arrived, installed a test device, and as...
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