I own a 2025 Audi A3, and one of the ambient LED lights is dimmer than the others, indicating that the part needs to be replaced. I reported the issue to the Audi headquarters last Friday, but even though the car is only 3 months old and still under warranty, I have been kept waiting for several days with the repeated explanation that “technical reviews and correspondence are ongoing.”
So far, I’ve spoken with customer service at least 10 times, but every time I’ve been brushed off without receiving any clear information or updates.
Honestly, if this were a Renault, I’d walk into the service center and the LED would be replaced within 10 minutes.
I request that my issue be resolved immediately, that the faulty LED part be replaced, or at the very least, that I be provided with a clear and honest update about the process.
I know they probably don’t look at complaints here, but I want this record to remain. For anyone considering buying an Audi — if it takes a week to replace a single LED, imagine how long it might take to fix something serious.
Hello, I purchased a 2023 Audi Q8 E-TRON brand new from the dealership in January 2024. By October, the vehicle began showing warning lights and error messages. The dealership sent a tow truck, and the car has now been in service for about 20 days. Attempts to get updates have mostly been unsuccessf...
I bought a brand-new Audi A3 in March 2021. But after only 16,000 kilometers, something went wrong with the car's drive. For the same problem, it was sent to the service center four times. On its last visit, it was in the service center for almost three months because its brain was broken and it nee...
My 2023 Audi, still under warranty, came with Bridgestone tires, and one developed a balloon defect. When I contacted the Mersin Aldo Audi dealership, where I purchased the car, they dismissed my complaint, telling me to contact Bridgestone directly. Despite buying the car and its tires from their d...
I bought a brand-new Audi A4, and after just 1-1.5 months, I noticed it started pulling to the right. At first, I assumed it was a simple alignment issue, so I took it to a local shop. After checking it with their equipment, they told me there was no visible issue and advised me to go to the officia...
Dear Sir/Madam, I purchased an Audi A3 in May 2021 in Turkiye, and from the very first day, I have encountered various software errors. This situation has seriously undermined my trust in your brand. I am bringing these issues and the difficulties I have faced to your attention and request an urgent...
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