What happens if my AliExpress package is marked as delivered but isn't?

A "delivered order" is one in which a package or item ordered online or through a delivery service is successfully transported to the recipient's specified address and is confirmed to have arrived. If your AliExpress package shows as "delivered" but has not arrived, you have several options:
• Examine the tracking information: Check that the tracking information is correct and that the package has been delivered. If you find any errors, contact the seller for clarification.
• Examine alternative delivery locations: Parcels are occasionally sent to the wrong address or placed in a secure location by mistake. Check your mailbox, front porch, and any other possible delivery points.
• Contact the delivery company: If the package is still missing after checking multiple delivery points, contact the delivery company. They might be able to track down the package's location and speed up its delivery.
• Open a dispute with AliExpress: After verifying the tracking details, exploring potential delivery spots, and contacting the delivery company without success, you can initiate a dispute on AliExpress. In the dispute, state that despite the package being marked "delivered," you have not received it. AliExpress will investigate your complaint and make a decision.
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