I placed an order on AliExpress, but instead of receiving my product, PTT Kargo delivered a small wet wipe. Despite this, AliExpress marked my order as "delivered", even though I never received what I paid for.
I contacted AliExpress customer support, but they simply told me that they had shipped the order and that I should follow up with the local courier. Where is my order? Who is responsible for providing an update?
Additionally, on another order, I purchased a gear shift cover with a knob, but they only sent the gear shift cover, not the full product shown in the listing. Due to language barriers, I can’t even get proper support from AliExpress.
AliExpress, take responsibility and resolve this issue! I demand either a refund or the correct products I ordered!
I'm rather annoyed! According to my AliExpress order status, "delivery," yet PTT Cargo tells me the tracking number is wrong when I check with them. The package never showed up; I have no idea where it might have come from. All AliExpress says when I get help is "We shipped it, contact your local c...
I placed an order on Aliexpress, but it was marked as delivered even though I never received it. I contacted the seller, and their response was unhelpful. When I followed up with PTT, they also claimed it was delivered, but the name, surname, and address listed were completely different from mine. ...
I ordered a product from AliExpress, but it was sent to someone else—neither my name nor my address was on the delivery. Despite paying for the item, it was delivered to a different recipient. When I contacted PTT, they told me to resolve the issue with the seller. I reached out to the seller multi...
On the 8th of this month, I ordered a cordless pressure washer from AliExpress, but it has yet to arrive. Using the tracking number, I discovered an issue with the shipping. Despite providing my correct address in Antalya, the package was sent to Ankara under a completely different name. I even con...
I ordered a product from AliExpress, but what I received was completely different from what was listed—and the quality is also far below expectations. When I tried to reach out for support, the seller kept replying with vague responses like “not understood”, avoiding any real solution. The bigger i...
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