I ordered something and got the tracking number LZ043369478CN, but it looks like this number might be wrong. The tracking says my package is delivered, but I still haven't got it. I reached out to the post office and got an official document that confirms the package was delivered in Istanbul to someone named Y*** A***, who I have no ties to. It's really annoying to have the order show as delivered when it definitely hasn't arrived. I’ve shared all the required details, including the official paperwork from the post office, and I’m looking for prompt help to sort this out. I’m looking for either a replacement or a full refund because I shouldn’t have to deal with a mistake in delivery.
There was no progress, the order never came to me, I received the official documents from customs and PTT Cargo, but there is no document that you sent to my address on my behalf, I want a document from the seller company that they sent it to my address, they do not send it either. My order didn't arrive.
I am still waiting for a solution as a seller company, neither from the seller yrm colot company nor from Ali Express, there is no result, although I have sent official documents, I am waiting for a solution, my nerves are broken, believe me, please help me.
I ordered a product from AliExpress, and it was delivered to the wrong address. My shipping address is in Tekirdağ, but the package was marked as delivered in Istanbul. However, I never received it! I have been trying to contact AliExpress and the shipping company, but there is no one to assist me. ...
On Aliexpress, I placed an order with the order number 3024146384657280. The tracking code LV798037942CN was provided by the seller, but it belongs to someone else with a different address, not me. It's been a month, and I've been desperately attempting to explain the situation to Aliexpress, writin...
I placed an order on AliExpress using my correct address, yet my package was sent to another city, Mersin, and to a different recipient. The order details clearly show my name, address, and phone number, but PTT claims the recipient is someone else entirely. I contacted the seller, but they have no...
I am really annoyed! After ordering on January 24, 2025, the monitoring system shows that my package arrived at the incorrect address in Istanbul under my own tracking number! Though I never got it, the item labeled "delivered" is exactly what I requested. Worse, I cannot even ask for a refund as t...
I placed an order on AliExpress on November 4, with an expected delivery date of November 24. However, the address was entered incorrectly, and attempts to contact customer support have gone unanswered. As of December 6, my package is stuck between Adana and Istanbul, with no resolution in sight. P...
Comments