I funded my 1win account, the money from my card went out, but it didn't come to my 1win deposit. What could be the problem?

I deposited ₹2000 to my 1win account on 10 May 2026 using the Slice app. The payment was successfully completed on my Slice app, but on the 1win platform the transaction is shown as cancelled and the amount has not been added to my 1win balance. After noticing this, I contacted 1win customer support...

I made two payments from my PhonePe account to the 1win application on 10/05/2026, first ₹7,000 and then ₹2,000. Both amounts were successfully debited from my side, however they have not been credited to my 1win wallet. The UTR numbers of these transactions are 464211730219 and 795065825614. My reg...

I am writing to report a serious problem with my deposit on 1win and to request that my money be credited to my game wallet without any further delay. On May 7 at around 11:44 p.m., I made a deposit to 1win from India using Paytm UPI, linked to my South Indian Bank account. The amount was successful...

I deposited ₹300 into my 1win account using UPI on 08/05/2026 via Google Pay, but the amount has not been credited to my 1win balance. The transaction on Google Pay shows as completed, and the UPI/transaction ID is 122802369166. Despite the successful status of the payment on GPay, my 1win account b...

I made a deposit of ₹10,000 from my SBI bank account to my 1win account yesterday evening. The amount was debited from my bank, but 1win cancelled the deposit transaction and the money has not been credited to my game wallet. The reference number for this transaction is 612601767382. After noticing ...

I deposited 10,000 from my Shamrao Vitthal Co-op Bank account to my 1win wallet via Google Pay on 6 May 2026 at around 4:10 pm. The amount was successfully deducted from my bank account, but it was never credited to my 1win wallet. After noticing that the money did not appear in my wallet, I contact...

I followed your instructions and attempted to activate the deposit using the code 3078042395*** and the correct amount of ₹50,000. However, the system is not accepting the transaction because this is a 13-digit internal bank transfer (IFT), not a standard UTR. Due to this, the activation process is ...

I am a new member of 1win, and on April 22, 2026, I made several deposits into my account using PhonePe. In total, ₹10,000 was deducted from my PhonePe balance through five separate transactions, but only ₹8,000 was credited to my 1win account. One deposit of ₹2,000 is still missing. All transaction...

On 30 April at around 13:24, I made a card payment of R40 from my Capitec Bank account to fund my 1win account. The amount was deducted from my Capitec account, but it never reflected in my 1win balance, so I am unable to play. I contacted 1win through their online support and was told to wait 72 ho...

I made a deposit of ₹500 to my 1win account today via UPI, linked to my gaming ID 346729393. However, the deposit was canceled on your platform even though the money has already been debited from my UPI account. I have all the transaction details, including the relevant IDs and references, and I am...

I am writing about my ongoing deposit issue with the 1win casino website in India. On 29/04/2026, I deposited 50,000 INR via Gpay to my 1win account through the website version. The deposit was immediately cancelled, even though the money was debited from my Gpay account, and I have the transaction ...

On 15 April 2026, I created a deposit request of ₹4,060 on 1Win. At that time, I had ₹3,300 in my bank account, so I made the payment a bit later and paid ₹3,300 using the same payment details and UPI ID that were shown on your website for this deposit. The payment of ₹3,300 was successful on my sid...

I made a deposit of Rs 50,000 to my 1win account via PhonePe UPI on 31st March, but the amount has still not been credited to my account. The payment was successfully completed on my side and I have all the necessary proof of the transaction. I contacted 1win customer support and provided every docu...

I made a deposit of 400 to my 1win account via Google Pay, the amount was taken from my Google Pay balance but it has not been credited to my 1win account. The payment is still shown as in process and my balance on the site has not changed. I have contacted 1win customer support about this and they ...

Yesterday I deposited 1,000 INR into my 1win account (ID: 360577***) via mobile payment using my SBI bank account, but the money has not been credited to my 1win balance even though it has been debited from my bank. The transaction was completed successfully on the bank side, and the UTR number for ...

I made two deposits to my 1win account using Google Pay, but both transactions are showing as “cancelled” on 1win even though the money has been successfully debited from my account each time. The first issue occurred yesterday when I deposited 300 INR via Google Pay. The amount was deducted from m...

I made a deposit of ₹350 to my 1win account on April 26, 2026 at 07:52 PM using Fampay, but although the money was successfully deducted from my Fampay account, it has still not been credited to my 1win balance. The payment details are as follows: UTR: 648229041843 and Transaction ID: FMPIB52946648...

I am writing to report serious issues I have faced with deposits made to my 1win account and to request immediate correction and credit of the missing amounts to my balance. On 23 April 2026 at around 5:37 p.m., I deposited 400 rupees to 1win via Google Pay using UPI. The payment was successfully de...

I made a single deposit attempt of ₹2,500 to my 1Win account (ID: 338495091) on April 24 at around 7:07–7:08 PM via the 1Win Paytm scanner. However, although I initiated the deposit only once, ₹2,500 was debited twice from my account, resulting in a total deduction of ₹5,000. Out of this amount, onl...

On April 14, 2026, I deposited 8,000 TSH into my 1win account using mobile money. The amount was successfully deducted from my mobile money balance, but it has never been credited to my 1win account. I contacted 1win customer support about this issue, but the only response I keep receiving is that ...

On April 20, 2026, I made a deposit of ₹2,000 to my 1win account (registered with the email address kaursapandee****@gmail.com) via UPI using Google Pay. The amount was successfully debited from my Google Pay account, but it has still not been credited to my 1win balance. I have all the necessary p...

On April 7th, I deposited 4,000 Kenyan Shillings (KES) into my 1win account through M-Pesa, but the transaction has been stuck in a pending state ever since and the money has not been credited to my account. The payment was sent to M-Pesa Paybill number 4166927, with transaction ID UD76Z06SKJ. Since...

I am writing regarding an issue with a canceled deposit on my 1win account (Account ID: 357358***). On April 14, 2026, at approximately 3:18 PM, I made a deposit of ₹50,000 using the Android 1win app via IndusInd Bank IMPS transfer. The amount was successfully debited from my IndusInd Bank account, ...

I made a deposit of ₹300 to my 1win account using the UPI payment method on 14 April at around 3:47 p.m., but the amount has still not been credited to my 1win balance. The payment was sent via UPI from the account 7340744987@fam to the UPI ID 12197991250@okbizaxis, and the transaction reference/ID ...