I funded my 1win account, the money from my card went out, but it didn't come to my 1win deposit. What could be the problem?

I deposited 5,000 INR into my 1win account on December 11 at around 5:00 PM using Google Pay (UPI). The amount was successfully deducted from my bank account, but it was not credited to my 1win balance. I contacted 1win customer support regarding this issue, and they created a support ticket ID. Ho...

Today at around 12:15, I made a UPI payment of 300 INR via PhonePe to deposit into my 1win account, but the amount has not been credited. The payment went through successfully on my side, and the transaction shows as completed in PhonePe with the UPI transaction ID T2512060015126276198870. After not...

I am writing regarding a failed deposit from Paytm to the 1win app that has not been resolved for several days. On 1 December, I made a deposit of ₹1500 from my Paytm account in India to my 1win account. The transaction shows as successful on Paytm’s side, and the UTR number for this payment is 3931...

On November 28, 2025, at 14:56, I deposited $48 into the 1win gaming site using İş Bankası. Since my last name had changed due to marriage, I unintentionally made the payment using my new last name registered at the bank—just as I had done before—without realizing it. However, the amount never appea...

On November 23, 2025, I transferred $24 to my 1win account using the card-to-card payment method, but even after a full week, the money still has not been credited to my account. My 1win user ID for this transaction is 69016324. When I contacted live support, I was told that I would receive a respo...

On November 24, 2025, I deposited $24 into my 1win account. Even though I have the receipt, the balance has still not been added to my account after four days. 1win customer service keeps stalling me by saying “please wait” and “the transaction is under review,” but nothing is actually being resolve...

On November 25 and 26, 2025, I deposited a total of $13 into the 1win site via bank transfer (Havale/EFT). I entered all required information correctly, including the reference details and recipient information, but none of the deposited amounts were credited to my account. I have the bank receipts...

On November 25, 2025, I deposited $24 into my 1win Casino account via wire transfer through Garanti Bank. However, the amount I deposited never appeared in my gaming account. When I contacted live support, they told me that the transaction was still being processed and that the balance would be refl...

I deposited money into my 1win account from my VakıfBank account using the “Express Havale” payment option on their website, transferring funds via FAST to the IBAN and account name they provided. On November 23, 2025 at 15:37, I deposited $24, and on November 25, 2025 at 15:34, I deposited another ...

Today at around 17:34, I deposited $31 into my 1win account via bank transfer from my Kuveyt Türk account. Even though I have the receipt for the transaction, the funds still have not appeared in my gaming account. I contacted live support multiple times regarding the issue. Each time, I was told t...

On November 21 at 22:52, I deposited $100 into my 1win account via bank transfer. Although the amount was deducted from my bank account, it was neither credited to my 1win account nor refunded to me. I contacted live support regarding the issue, and each time I was simply told to “wait 24 hours.” H...

On November 20, 2025 at 15:13, I deposited $6 into my 1win account with the ID number 94144567 using the Express Transfer method. Although the estimated processing time was listed as 10–15 minutes, the deposit never appeared in my account. I then contacted live support through the site and also rea...

My two deposits of 20,000 INR and 10,000 INR are still pending in my 1win account since 1 September 2025. I have tried contacting the support team many times, sent several emails, and submitted multiple queries, but nothing has been resolved to this day. The support team seems completely unresponsiv...

I completed my deposit, but the amount was not credited to my game wallet. It has been 7 days, and the deposit transfer history shows it as cancelled, even though the money was debited from my bank account. I have provided all details and proof to 1win customer service, but my problem has not been s...

On October 18, 2025, I deposited $404 into my 1win account via bank transfer. However, more than three weeks have passed, and the deposited amount still hasn’t been credited to my account. This isn’t the first time I’ve faced such a problem — it has happened multiple times before, and it’s becoming...

My 1win ID is 336210***, and my deposit is still processing. It hasn't been added to my wallet account yet. Please check my payment history for me. I put money into my 1win account today, but it hasn't shown up yet. Please put the money in my wallet account. Thank you.

My 1win ID is 335718***, and my deposit is still pending and has not been credited to my wallet account. Please check my payment history, as I made a deposit today, but it has not been added to my 1win account. I kindly request that the deposited amount be credited to my wallet account as soon as po...

On October 31, 2025, at 8:20 p.m., I made a bank transfer of $10 USD to the account named “**elge Matbaa*** ve Ka**ılık Limited” for a deposit on the 1win platform. However, even after several hours, the amount still hasn’t been credited to my account. My membership ID is 336724626. I have the paym...

I deposited two amounts—₺12,000 and ₺24,000—but after three weeks, nothing has been credited to my 1win account. I’m a VIP customer, and every time I contact support, they claim the payment was made to a third-party provider, which is false because I followed their Paytm payment instructions exactly...

My 1win ID is 334049***, and my deposit is currently pending and hasn't been credited to my wallet account yet. I would appreciate it if you could look into my payment history. I made a deposit today, but it hasn't reflected in my 1win account yet. I would appreciate it if you could credit the amoun...

The money was deducted from my account a long time ago, yet all my deposits on 1win were canceled. The amount has neither been credited to my account nor refunded to me. I need my money immediately — I am in a financial crisis, and this is my hard-earned money. I trusted 1win, but this situation has...

My 1win ID is 334805***, and my deposit is currently pending and hasn't been credited to my wallet account yet. I would appreciate it if you could look into my payment history. I made a deposit today, but it hasn't reflected in my 1win account yet. I would appreciate it if you could credit the amoun...

On the night of October 17, 2025, I deposited ₺1,000 into my 1win account through Yapı Kredi Bankası. However, even after several hours, the money still hasn’t appeared in my account. I’ve had a similar problem before, and having this issue happen again is really frustrating. When I contacted 1win ...

On October 8, I deposited ₺1,005 into my 1win account using the bank transfer method. My transaction number is pmnt-**. I was told the issue would be resolved within 7 days, but 8 days have already passed, and the funds still haven’t been credited to my account. I’ve experienced similar problems be...