1win Deposit Stuck in Pending — M-Pesa Paybill Payment Not Credited to Account

I am a 1win user from Kenya, and on January 27, 2026, I requested a withdrawal of 2,000 KES to my M-Pesa account. Although the withdrawal status on the 1win platform shows that the money has been successfully sent, my M-Pesa balance has not changed and I have not received the funds. I contacted 1win...

I am writing to complain about a pending withdrawal from my One Win sportsbook account that has not been credited to me. On January 26, 2025, at around 6:23 PM, I requested a withdrawal of 4,500 KES via M-Pesa to my Kenyan phone number +2547588573**, but to this day, the money has still not been rec...

On September 19, 2025, I submitted a withdrawal request of KES 42,000 from my 1win account (User ID: 648175**), choosing the Mpesa transfer option to my mobile account 254724***092. Although 5 full days have now passed, the funds have still not been credited to my account, while on their platform th...

I am writing to report a missing deposit issue with my 1winbet account. On 19 December at about 1:48 p.m., I made a deposit of KSH 800 via M‑Pesa to my 1winbet account, which has the account ID 334020687. The transaction shows as successful on the deposit records, but the funds have never been credi...

I am experiencing an unresolved issue with a withdrawal from my 1win account. On April 3, 2026, I requested a withdrawal of 4,000 INR from my account (ID: 356637988). Since then, the transaction has remained in a “pending” status, and the funds have not been credited to me. I have successfully made...