I Face 1win Deposit Not Credited After Fampay Payment
I made a deposit of ₹350 to my 1win account on April 26, 2026 at 07:52 PM using Fampay, but although the money was successfully deducted from my Fampay account, it has still not been credited to my 1win balance.
The payment details are as follows: UTR: 648229041843 and Transaction ID: FMPIB5294664855. Despite the transaction appearing as completed on my side, the funds are missing from my 1win account.
I attempted to contact 1win support regarding this issue, but I have not received any response so far. This situation is very frustrating, as my money is currently stuck with no clear update or resolution.
I request that this issue be resolved urgently by either crediting the ₹350 to my 1win account or refunding the full amount back to my Fampay account. I also ask to be clearly informed about the outcome of this issue.
Hello! We understand how concerning this situation can be. At the moment, we need to check the transaction in detail on our side. Please provide your game ID so we can locate your account and investigate the payment properly. Once we have this information, we’ll review the deposit status and get back to you with a clear update as soon as possible. Sincerely, the 1win team.
Hello! Thank you for the clarification. We see that there is currently a request regarding your deposit in progress. We have prioritized it for expedited processing and expect the funds to be credited shortly. We will let you know as soon as we have an update on your request.
