XM UPI Deposit Successful but Not Credited to MT5 Account

I deposited 8,000 ₹ to my XM MT5 account via UPI on 25/09/2026. The amount was successfully deducted from my UPI account, as confirmed by the PhonePe transaction to “OM TOURS AND TRAVELS”, but it has still not been credited to my XM broker account. Although the payment status shows as successful on my side, my XM MT5 trading balance has not increased by this 8,000 ₹ amount. I contacted XM support on 25/09/2026 about this problem, but the issue is still unresolved. I request that XM immediately credits the missing 8,000 ₹ deposit to my MT5 account as soon as possible, or otherwise provides a clear explanation and a prompt solution.