XM offered me a deposit bonus, but it wasn't credited to my account; how can I get this bonus?

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Xolvie Resolution Specialist February 07, 3:06 pm

If XM has offered you a deposit bonus that has not yet been paid to your account, be sure you have satisfied all of the requirements.

Typically, XM requires clients to complete account verification, which involves providing acceptable identification and proof of residence documentation.

Furthermore, certain bonuses require phone number verification via SMS. Ensure that these processes are done within the timeframe indicated, which is normally within 30 days of starting the account.

After checking that all conditions have been completed, if the bonus has not yet been credited, please contact XM's customer service for assistance.

They can provide extensive information about your account status and bonus offer. You can contact them via email at [email protected] or by phone at +357 25029933 between the hours of 8:00 and 22:00 on weekdays.

Furthermore, XM provides 24-hour live chat help via their website, which can provide rapid assistance.

You can resolve the issue of the uncredited deposit bonus by completing all verification requirements and promptly contacting customer care.

If the issue persists, share your experience and consider filing a complaint on Xolvie to make a difference.

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