XM froze my withdrawal request for several days without explanation; how can I expedite the withdrawal process?

On March 9, 2026, I requested a withdrawal of $2,000 from my XM trading account (account number: 331098052) via online bank transfer to my Mashreq Bank account in the UAE. In the XM application, the withdrawal status has been showing as “processed” for several days, but the funds have still not arri...

I am an XM client using your trading platform, and I am writing regarding a withdrawal problem that I have been facing. On 23 February 2026, I requested a withdrawal of 86 dollars from my XM trading account to my bank account in India. The amount was deducted from my XM balance, but I have still not...

I am writing regarding an unresolved withdrawal issue with my XM Global standard trading account. On February 2, 2026, I submitted a withdrawal request for $334 to my local bank account via Opay. The $334 was deducted from my XM trading account, and the withdrawal is shown as successfully processed ...

I submitted withdrawal requests through XM to my own account totaling $660 USD. I made these withdrawals in four separate amounts: $170, $170, $120, and $200. However, when the payments were sent to me, they were made in euros instead of U.S. dollars, which was the currency I explicitly requested. ...

I’ve been experiencing a serious issue with withdrawals from my XM Global MT4 account (account number 40228452) for about 10 days now. I submitted withdrawal requests on December 4, 5, and 12, 2025. On the same day, I made two withdrawal requests, one for $220 and another for $221. The $221 withdra...

On November 25, 2025, I submitted a withdrawal request for 1,500 USD through XM Global. Although my request was approved in the system, seven days have passed and the money still has not been deposited into my bank account. XM claims that the issue is caused by an intermediary institution, but since...

I am using an MT5 standard account on the XM application, and on 21.11.2015 I made several transfers from my personal bank account to İş Bankası accounts, totaling approximately ₺50,000, using the reference number and recipient IBAN information provided to me for my XM account number 314488***. Howe...

On November 20, 2025, I submitted a withdrawal request for 1,070 USD from my XM investment account. However, even after several days, more than half of this amount has still not been paid to me, and only approximately $447 USD was deposited into my bank account. A significant portion of the amount I...

On October 21, 2025, I submitted a withdrawal request of $205.29 through the XM platform. During the process, I was informed that it could take up to five business days, but it has now been seven business days, and the funds have still not been deposited into my Halkbank account. In the past, all of...

I suffered a loss of approximately $93,000 on the XM.com investment platform. Whenever I tried to withdraw my money, they constantly came up with excuses to delay the payment and pressured me to keep trading, which only caused me to lose even more. They even made me open a crypto account and asked m...

On October 24, 2025, I deposited a total of $6,993 into my XM Global account using the MetaTrader 5 platform. When I tried to withdraw my money, I noticed that the withdrawal request had been canceled, and several trades had been made on my account without my permission. As a result, I can no longer...

On October 27, 2025, I deposited $16 into my XM Global investment account through the company’s mobile app, using Ziraat Bank. Even though I have the payment receipt, my deposit was not reflected in my account for a long time. Since this occurred during a period of high market volatility with strong...

On October 26, 2025, at 11:50 PM, I submitted a withdrawal request of $110 through the XM Global mobile app from my standard account using the bank transfer method. Although the app shows the transaction as successful, the funds have still not arrived in my bank account despite the time that has pas...

On October 17, 2025, I transferred $2,000 via EFT to the Ziraat Bank account listed on XM Forex’s official website, intending for the funds to be credited to my MT5 trading account. My transaction reference number is 400446753. However, despite the time that has passed, the funds have still not been...

On October 19, 2025, I initiated a withdrawal request from my XM Global account using the bank transfer method. However, to this day, the funds have not been deposited into my bank account. This was my first withdrawal attempt, and I made the transaction only through my verified account. I contacte...

On October 20, 2025, I opened a new XM Global account using the email address k*********@outlook.com**. My account number is #82761527, and I initially deposited $170, which I quickly increased to $600 through trading. However, when I attempted to make a withdrawal request, I received a warning sayi...

About two days ago, I invested $200 in cryptocurrency through the XM app and earned a total profit of $511. However, when I tried to withdraw my earnings, I was informed that the payment would not be processed due to an alleged “IP conflict.” I have always made all my transactions using the same dev...

Three days ago, I submitted a $200 withdrawal request from my XM MT4 account via bank transfer (account ending in 7222). When I contacted customer service, I was informed that the transaction had already been processed to my account. However, until now, I have not received any payment. This is the f...

On 17/09/2025 at 02:43, I attempted to deposit $500 into XM Global Forex via bank transfer from my Akbank account (Receipt/Reference No: 000349362, Account No: 410174667). After the transaction, my account was closed, and I have been unable to reach a customer representative through any channel, inc...

On 17/09/2025 at 02:43, I made a $500 bank transfer from my Akbank account to XM Global Forex (Reference No: 000349362, Account No: 410174667). Immediately after the transaction, my account was closed, and since then I have been unable to reach any customer representative through email, live chat, o...

On 16/09/2025, I requested to withdraw ₺1070 from my XM online investment account (No: 361270770). However, the funds have not been transferred to my bank account, and no resolution has been provided since that date. I contacted customer service multiple times and submitted support tickets, but I on...

On August 28, 2025, I submitted a withdrawal request of $3,250 from my XM Global Standard account (No. 91742052) via bank transfer using Pratik Ödeme ve Elektronik Hizmetleri. However, only part of the money was credited to my account, and approximately $2,500 is still missing. I contacted customer...

I opened a new account at XM and invested $550. With the profit, my total balance is $1,699. I used my friend's phone to withdraw money because my battery was dead. Then I received an email. They said third-party use is prohibited and deleted all the profits. Now I only see $550 in my account.I want...